Vice President of Student Services

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profile Job Location:

Mount Vernon, OH - USA

profile Yearly Salary: $ 165000 - 170000
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Position Summary

The Opportunity: T

The Vice President for Student Services reports directly to the President and works collaboratively with members of the Presidents Cabinet to assure effective operation of comprehensive student services programs that support the Colleges access and achievement goals. The position provides strategic leadership vision planning administration and evaluation of all aspects of policy and operations in connection with Student Services. The Vice-President will be expected to:

  • Lead efforts to fully realize a One College approach ensuring consistency in services communication and student experience;
  • Foster a culture of trust accountability and open honest communication;
  • Strengthen relationships across Student Services faculty and administration;
  • Increase leadership visibility and engagement across all locations especially the Whidbey Island Campus;
  • Thoughtfully assess and refine organizational structure;
  • Lead through transition including vacancies and evolving leadership roles;
  • Elevate student voices in decision-making;
  • Ensure consistent high-quality services across campuses and sites;
  • Strengthen connections with military populations K-12 partners tribal nations and other regional partners; and
  • Lead thoughtful adoption of technology including AI with an emphasis on ethics and access.

This is a full-time benefits-eligible position working 40 hours per week with an anticipated start date of August 1 or 17 2026.

About SVC:
Established in 1926 Skagit Valley College is a comprehensive community college within theWashington State Board for Community and Technical Colleges(SBCTC) providing associates and bachelors degrees as well as certificates in high-quality academic transfer pathways workforce training basic education for adults and lifelong learning opportunities. Our equity goals align with SBCTCs Vision statement; Leading with racial equity our colleges maximize student potential and transform lives within a culture of belonging that advances racial social and economic justice in service to our diverse communities.

SVCs commitment to equity and social justice drives our collective work to increase access to higher education inspire student learning and achievement and strengthen our diverse community. We embrace equity through our core themes of access achievement and community by pursuing the continuous examination and revision of norms policies and practices to foster the success of all.

SVC aspires to reflect the diverse racial ethnic and linguistic demographics in the district particularly a growing Latinx population. As an emerging Hispanic Serving Institution (HSI) SVC seeks equity minded leadership faculty and staff that are committed to inclusive practices and to diverse environments where students from all backgrounds can thrive via multidisciplinary collaboration and the implementation of an array of services. Candidates representing all aspects of diversity are encouraged to apply.

Mission:
Skagit Valley College cultivates student learning and achievement; contributes to the educational personal and economic success of students; and promotes equitable and thriving communities.

Vision:
The primary focus of Skagit Valley College is student-centered teaching and learning. We are committed to:

  • Equitable student outcomes in access achievement and community;
  • Our Guiding Principles;
  • Decisions based on strategy and evidence;
  • The development of our employees;
  • A diverse and inclusive college community where everyone belongs.

The Location:Skagit Valley College is on the traditional and unceded territories of the Coast Salish Peoples especially on Swinomish Indian Tribal Community Upper Skagit Indian Tribe Samish Indian Nation Nooksack Indian Tribe and Sauk-Suiattle Indian Tribe. Located in a geographically diverse region between the dynamic metropolitan hubs of Seattle and Vancouver BC SVC is never far from world-class outdoor recreation urban arts scenes and local cultural events. SVC serves our local communities with a campus in Mount Vernon Oak Harbor on Whidbey Island and centers in Friday Harbor a Marine Technology Center in Anacortes and a Brewing Academy in Burlington.

Guiding Principles:
Respect Integrity Open and Honest Communication Collaboration and Compassion.

Did You Know:
Skagit Valley College is an innovative community college committed to offering inclusive access to educational opportunities supporting student achievement and engaging our community. SVC is nationally known for learning communities and support for high impact teaching practices that improve the lives of our students. We are committed to creating student learning experiences that foster equity and diversity to strengthen our local and global communities. We practice a high degree of collaboration among faculty staff and administrators to lead initiatives that advance student success and strengthen our increasingly diverse district. We value student and colleague engagement in creating an equitable diverse innovative learning-centered environment.

Skagit Valley College offers:
  • An unrelenting focus on our mission to improve the lives of our students and to strengthen our diverse community.
  • Support for innovative teaching learning and scholarship.
  • Exciting opportunities for personal and career growth.
  • Diverse cultural and environmental benefits of rural suburban and urban lifestyles.
  • Friendly supportive and diverse work environments.
  • Excellent benefits including competitive leave packages and an array of health dental vision and retirement plans to meet your current and future needs.

Duties and Responsibilities

  • Lead direct and evaluate all Student Services areas including Athletics Enrollment Services Financial Aid Outreach and Recruitment Dual Credit Programs Workforce Grant Programs Student Life Disability Access Services TRIO Student Conduct INVEST and Veterans Services.
  • Support professional development opportunities and conduct performance evaluations for all Student Services faculty and staff.
  • Provide leadership in support of strategic initiatives policy development accreditation compliance program review and outcomes assessment and strategic enrollment management.
  • Recommend to the president in consultation with appropriate staff the appointment of personnel in Student Services.
  • Facilitate and support communication between student services and academic affairs administrative services institutional planning and effectiveness human resources presidents office and other campus departments.
  • Develop and maintain positive relationships with local K-12 school districts and tribal nations.
  • Promote cooperative and collaborative relations between the College district and community constituents.
  • Ensure alignment of student services and activities with the College 2024-28 Strategic Plan Operational Strategic Enrollment Management and Facilities Plans.
  • Contribute to and provide leadership for college initiatives and strategic planning.
  • Recommend new or revised policies and operational procedures in all student services areas.
  • Develop and monitor Student Services budgetsincluding Operational Student Services & Activities Athletics and Grantsto ensure effective use of resources for serving students.
  • Monitor legal and fiscal liability to the College in all aspects of the financial aid program.
  • Assure compliance by remaining properly informed regarding all applicable federal state and College laws rules and regulations pertaining to Student Services and enforcing the same as necessary.
  • Administer union contracts work with multiple unions and constructively approach and solve issues that arise within a unionized workplace environment.
  • Serve as a decision maker for Student Conduct appeals oversee the Code of Student Conduct and carry out standards of due process.
  • Work with the Associate Dean of Compliance and Title IX Coordinator on student related cases. Ensures compliance with ADA Title IX Section 504 of the Rehabilitation Act Clery and other applicable federal and state requirements. May investigate or adjudicate Title IX cases as assigned.
  • Represent the College on the Washington State Student Services Commission and on other appropriate local and state/regional meetings and community boards.
  • Serve on various college committees attend events and perform other duties as directed by the President.
  • May assume responsibility as acting president as assigned.
  • Plan and oversee Commencement ceremonies for the district.
  • Attend and present at Board of Trustees meetings and serve on college wide councils and committees.

Secondary Duties
  • Perform timely approvals of travel and goods/services requisitions in ctcLink.
  • Review and administer contracts related to Student Services operations.
  • Consult with legal counsel and Human Resources where appropriate on issues related to union or student conduct issues.
Knowledge Skills and Abilities

Knowledge and/or understanding of:
  • The Skagit Valley College (SVC) Strategic Plan () and its application in supporting institutional goals and initiatives;
  • Student conduct standards including the SVC Student Code of Conduct and associated policies and procedures;
  • Applicable federal and state laws and regulations including FERPA Title IX Clery Act Campus SaVE Act VAWA and due process requirements;
  • Principles and practices of restorative justice; and
  • Emerging trends best practices and research related to student conduct higher education administration and student support services.

Skill in:

  • Strategic leadership planning and organizational coordination;
  • Effective communication including written verbal and group facilitation;
  • Data analysis interpretation and reporting to support decision-making;
  • Leadership development coaching and mentoring;
  • Academic advising frameworks and student development practices; and
  • Reflective practice and continuous improvement.

Ability to:

  • Lead with honesty integrity accountability and a strong commitment to ethical and equitable practices;
  • Foster an inclusive collaborative campus environment and build strong working relationships across departments campuses roles and leadership levels;
  • Facilitate consensus support shared governance and promote collaborative decision-making aligned with institutional strategy;
  • Lead with an equity mindset and a commitment to systemic change;
  • Act as a visionary thinker who translates vision and strategic priorities into actionable plans and measurable outcomes;
  • Apply relevant laws regulations and institutional policies to ensure fair consistent and compliant decision-making;
  • Administering student conduct processes including conducting investigations facilitating hearings adjudicating cases and managing complex student situations;
  • Use data-informed and evidence-based approaches including incorporating student voices to guide decisions and assess outcomes;
  • Build trust through consistent open and clear communication;
  • Maintain confidentiality and exercise sound independent judgment in handling sensitive information;
  • Invests in mentoring coaching and developing staff through the delivery of educational programs training and workshops
  • Manage multiple priorities meet deadlines and operate effectively in a complex fast-paced environment;
  • Work collaboratively with senior administrators to promote district-wide consistency and excellence in operations conduct and student support;
  • Establish and maintain effective working relationships with faculty deans staff and students;
  • Think critically and resolve conflict in a fair and equitable manner;
  • Exemplify excellent written and verbal communication;
  • Knowledge of due process governing student probation suspension and/or expulsion;
  • Use independent judgment to manage and impart confidential information;
  • Conduct investigations and hearings of alleged violations of the student code of conduct adjudicate cases in accordance with student conduct process and procedures;
  • Work with highly complex and difficult student situations;
  • Prioritize and manage time effectively and meet deadlines; and
  • Perform assigned duties in a manner consistent with applicable laws regulations and goals of the institution community and technical college system.

Qualifications

Minimum Qualifications

  • A masters degree from an accredited institution in student development counseling educational leadership or related field;
  • Senior-level leadership experience in student services ideally in a multi-campus environment;
  • Supervisory experience; and
  • Experience with budget management and resource allocation.

Preferred Qualifications
  • Doctorate degree in student development counseling educational leadership or related field;
  • Experience developing strategic enrollment management student retention and completion plans;
  • Experience supporting or leading a multi-site operational model;
  • Proven ability to lead organizational change and build trust across teams;
  • Experience developing community partnerships and external engagement;
  • Successful experience implementing collaborative programs with other agencies and/or educational institutions;
  • Demonstrated success advancing equity initiatives;
  • Demonstrated experience and competency working with diverse communities;
  • Demonstrated experience with student conduct investigations and adjudicative hearings or similar investigative and adjudicative hearings experience;
  • Demonstrated experience and familiarity with student development theories and best practices;
  • Prior experience with conflict management and student conduct management;
  • Knowledge of and experience with Restorative Justice Theory and Practice; and
  • Demonstrated experience with student conduct investigations and adjudicative hearings or similar investigative and adjudicative hearings experience

Salary Benefits Conditions of Employment Application Procedure About SVC

Salary and Benefits:


Required Experience:

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Position SummaryThe Opportunity: TThe Vice President for Student Services reports directly to the President and works collaboratively with members of the Presidents Cabinet to assure effective operation of comprehensive student services programs that support the Colleges access and achievement goals...
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