Role Title:Technical Business Analyst

Hours:35 hours per week MondayFriday

Salary:52074 - 65092per annumdependent on experience

Contract:Permanent

Location:Dartford / Agile

Interviews will take placeon16 &17 June2026

At Moat our people are central to delivering safe high-quality homes and services that enable our customers to thrive. By supportingdevelopingand empowering our colleagues we ensure they can provide the best possible service to the communities we serve.

We are looking for aTechnical Business Analystto join our Data & Technology team and play a key role in bridging the gap between business needs and technical solutions.

This is an exciting and impactful role where you will work closely with stakeholders across theorganisationto ensure that technology and data solutions align with Moats operational and strategicobjectives. You will translate business requirements into clear technical specifications enabling effective development and delivery of solutions that drive service improvement.

We are looking for a technically strong and analytical individual with a passion for solving problems and improving services through technology and data.

Youwillwork closely with stakeholders to gather and translate business needs into technical solutions acting as a bridge between business and IT teams. Support project delivery testing and change management while using data insights to drive improvements and inform decision-making. Contribute to resource planning continuous improvement and ensure complaints are managed in line with policy and regulatory requirements.

Knowledge of thehousing sector and experience with Microsoft Dynamics 365isdesirable but not essential.

Please note that thisis ahybrid role requiring attendanceat our head office in Dartfordtwo days per week.

For moreinformationpleasetake a lookat the job description:

About us

At Moat we are more than just a housing association; we are a community focused organisation dedicated to making a positive impact on the lives of our customers and the neighbourhoods we serve. With homes across London Kent Essex and Sussex we strive to provide quality housing and support to those who need it most.

Our Values:

• Own it:We take responsibility for our actions and decisions ensuring that we deliver on our promises to our customers and communities.
• Better together:We believe in the power of collaboration. By working together with our colleagues customers and partners we achieve greater outcomes and strengthen our communities.
• Lead by example:We strive to set high standards in everything we do. Our team members are role models who inspire others through their commitment to excellence and integrity.
• Be the change:We embrace innovation and are proactive in addressing challenges. We encourage our team to think creatively and drive positive change within the organisation and beyond.

Why join us

Joining Moat means being part of a friendly team that cares about doing great work. We offer competitive salaries generous time off and many chances to grow personally and professionally. Our employees have given us great feedback which is why we were named one of The Sunday Times Best Places to Work in 2025.

If you want a rewarding job where you can make a difference and work with a supportive team Moat is the right place for you!

Are you ready to explore the incredible benefits we offer In this engaging clip we break down everything you need to know about our employee benefits. Our employee benefits: what we can offer you ()

Interested Wed love to hear from you!

If you think this role is a good fit for you and youre ready for an exciting new challenge please fill out the online application form on our website by 11pm on Sunday 31 May 2026. We will reach out via email if we would like to invite you for an interview.

Its really important that you provide as much detail as possible in your application. Were keen to understand your interest in the role and how you meet the requirements so please make full use of the spaces provided to tell us about your experience skills and what makes you a great fit for our team.

If you require anyadditionaladjustments to the recruitment process please email