Data Center Operations Cluster Manager
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Job Location:
New Carlisle, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Amazon seeks exceptional leaders for a strategic senior management position overseeing our data center operations. This executive role offers significant visibility within the organization and aligns with our mission of becoming the worlds most customer-centric company. This leader will direct managers responsible for mission-critical data center infrastructure manage network systems server operations and infrastructure maintenance and ensure optimal availability and performance across multiple regional facilities.
Requirements include proven leadership in complex data center environments technical expertise in enterprise-scale operations and a track record of operational excellence. This senior leadership position is critical to our Data Center Communitys success.
The ideal candidate will possess comprehensive knowledge of both data center IT infrastructure and AWS cloud platforms with a clear understanding of their integration and interoperability. Experience demonstrating practical applications of these technologies in hybrid environments is highly valued.
If you are passionate about Customer Experience think and act globally and want to contribute to the operational excellence of data centers. This may be the challenge youve been looking for!
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Lead and supervise a team of Data Center Managers (3-9 areas and front-line managers) and 100-150 hourly associates within Regional Data Centers.
- Attainment of organizational performance goals and objectives relating to safety security availability scaling and efficiency in support of our data center operations.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Obsess over team learning and development both from a technical/functional and soft skills (critical thinking emotional intelligence and adaptability) development perspective including mentoring and training.
- Develop improve and share operational best practices across the globe.
- Hiring managing and developing the operations management team including data center managers and data center operations technicians. Planning and executing the Infrastructure Operations component of new AWS data center buildouts new colocation buildouts AWS data center expansions and colocation expansions including the network and server rack infrastructure to facilitate the daily operations.
- Experience in successful insourcing and/or outsourcing specific tasks balancing internal skillsets with frugality.
- Continuous improvement of operational processes procedures methods and tools.
This role supports data centers in various operational stages. The position may be assigned to a facility still under development which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
- Experience in technical work related to computer systems and technology components
- 7 years management experience in an operations critical infrastructure manufacturing production or distribution environment
- 3 years experience implementing LEAN/6 Sigma methodology (continuous improvement DMAIC/DVADV 5 Whys Root Cause analysis etc.)
- 3 Years of experience in working with network cabling optic types and test equipment and experience with cabling infrastructure best practices and methodologies within a data center-based environment.
- Experience with Continuous Improvement and Six Sigma methodologies
- Project Management Professional (PMP) or equivalent certification
- Safety security and availability of incident response incident management and incident resolution.
- LEAN Certification/Belts
- 7 years experience managing geographically dispersed teams
- 7 years of hands-on experience with mission critical infrastructure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Requirements include proven leadership in complex data center environments technical expertise in enterprise-scale operations and a track record of operational excellence. This senior leadership position is critical to our Data Center Communitys success.
The ideal candidate will possess comprehensive knowledge of both data center IT infrastructure and AWS cloud platforms with a clear understanding of their integration and interoperability. Experience demonstrating practical applications of these technologies in hybrid environments is highly valued.
If you are passionate about Customer Experience think and act globally and want to contribute to the operational excellence of data centers. This may be the challenge youve been looking for!
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Lead and supervise a team of Data Center Managers (3-9 areas and front-line managers) and 100-150 hourly associates within Regional Data Centers.
- Attainment of organizational performance goals and objectives relating to safety security availability scaling and efficiency in support of our data center operations.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Obsess over team learning and development both from a technical/functional and soft skills (critical thinking emotional intelligence and adaptability) development perspective including mentoring and training.
- Develop improve and share operational best practices across the globe.
- Hiring managing and developing the operations management team including data center managers and data center operations technicians. Planning and executing the Infrastructure Operations component of new AWS data center buildouts new colocation buildouts AWS data center expansions and colocation expansions including the network and server rack infrastructure to facilitate the daily operations.
- Experience in successful insourcing and/or outsourcing specific tasks balancing internal skillsets with frugality.
- Continuous improvement of operational processes procedures methods and tools.
This role supports data centers in various operational stages. The position may be assigned to a facility still under development which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
- Experience in technical work related to computer systems and technology components
- 7 years management experience in an operations critical infrastructure manufacturing production or distribution environment
- 3 years experience implementing LEAN/6 Sigma methodology (continuous improvement DMAIC/DVADV 5 Whys Root Cause analysis etc.)
- 3 Years of experience in working with network cabling optic types and test equipment and experience with cabling infrastructure best practices and methodologies within a data center-based environment.
- Experience with Continuous Improvement and Six Sigma methodologies
- Project Management Professional (PMP) or equivalent certification
- Safety security and availability of incident response incident management and incident resolution.
- LEAN Certification/Belts
- 7 years experience managing geographically dispersed teams
- 7 years of hands-on experience with mission critical infrastructure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at IN New Carlisle - 145400.00 - 254500.00 USD annually
Required Experience:
Manager
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