Junior Systems Quality Analyst

Can you imagine a world without music Neither can we.

Key Details

The Junior System Quality Analyst is responsible for understanding the needs of the business and the execution of structured manual testing across PPLPRS systems primarily Salesforce ensuring that all changes are tested evidenced and safe to deploy.

• Develop Specifications to provide and maintain a system that meets the customer needs.

• Assist the support teams by testing enhancements and future functionality in or to improve the quality reliability and performance of the system.
• Develop the necessary technical and business process skills to support the team and the process.

This role is explicitly aligned to the Salesforce Quality Assurance responsibilities and deliberately excludes ownership of:

• automated test frameworks
• deployment orchestration
• CI/CD tooling

These responsibilities sit with the Architecture and Engineering roles.

The role operates under the direction of the Systems Quality (Team Lead) contributing to a controlled audit ready and scalable QA function for 2026 and beyond.

What you will be doing

Manual Test Execution (Inherited & Strengthened)

• Execute manual functional regression and negative testing for assigned tickets and changes.
• Ensure 100% of deployed changes have passed agreed testing unless risk is explicitly accepted.
• Verify that changes meet documented acceptance criteria before release.

Test Planning Scripts & Traceability

• Create and maintain clear repeatable test scripts aligned to:
• JIRA tickets
• acceptance criteria
• core PPLPRS business processes
• Ensure traceability from requirement test result supporting internal audit and release assurance.
• Maintain regression scenarios for critical Salesforce workflows.

Quality Governance & Evidence

• Produce auditready test evidence in line with PPLPRS change governance expectations.
• Maintain accurate JIRA records including:
• test outcomes
• defects raised
• risk commentary
• Support QA reporting and assurance led by the QA Lead.

Delivery Discipline & Escalation

• Produce auditready test evidence in line with PPLPRS change governance expectations.
• Maintain accurate JIRA records including:
• test outcomes
• defects raised
• risk commentary
• Support QA reporting and assurance led by the QA Lead.

Automation Collaboration (Boundary-Defined)

(Contribution not ownership)

• Identify repeatable or highrisk manual tests suitable for automation.
• Provide clean stable test cases for build into automated suites by:
• Deployment & Automation Specialist
• DevOps / Automation roles
• Support regression test cycles executed via automation (review results not execution).

Project & Change Support

• Support both BAU and project delivery by:
• contributing appropriate levels of testing
• supporting go/nogo decisions through evidence
• Work collaboratively with Developers Admins and the Automation function without owning deployment activity

You will have

Essential:

• Experience testing Salesforce or equivalent enterprise platforms
• Solid understanding of

- Functional testing

- Regression testing

- Test evidence and traceability

• Confident use of JIRA for test and defect management
• High attention to detail and quality-first mindset

Desirable:

• Awareness of automated testing concepts and CI/CD pipelines (no ownership require)
• Experience working within agile delivery models
• Awareness of audit and regulated change environments

If you play or perform music in your business you will usually need TheMusicLicence and thats where we come in. TheMusicLicence from PPL PRS allows you to legally play music in your business or organisation and covers virtually all commercially released music. This includes millions of the most popular and well-loved songs and recordings not just from the UK but also from around the world.