Trust & Safety Support Specialist – French Speaker

Location: Athens Greece (On-site)

Schedule: Monday to Friday 10:00 18:00
Interview Deadline: 09 March 2026
Training Start Date: 16 March 2026 (20 working days fully paid)

Salary & Benefits
1100 gross/month
Up to 10% productivity bonus
Transportation bonus up to 100/month (based on office presence)
Salary increase to 1150 gross/month after 3 years

Relocation Support (Choose One Option)
Flight ticket hotel accommodation real estate agency fee covered
OR
250 relocation allowance real estate agency fee covered

About the Project
Join a globally recognized professional networking and employment platform part of Microsoft since 2016 helping millions of users connect learn and grow professionally worldwide.

As a Trust & Safety Support Specialist you will support users of the platforms Learning services and Recruiter tools while ensuring a safe secure and high-quality user experience.

Key Responsibilities
Handle customer inquiries via email regarding platform usage and subscription management
Troubleshoot administrator and license-related issues
Support Trust & Safety Privacy and Security cases
Assist with account-related requests including account merging and general platform guidance
Maintain professional written communication in French and English
Manage multiple tasks emails and chats simultaneously
Contribute to a safe and positive online environment

Requirements
French level C1 and English level B2
No previous experience required
Bachelors degree OR 2 years of experience in Risk Compliance Privacy Legal or related support roles
Strong written communication and problem-solving skills
Ability to multitask effectively in a fast-paced environment
Good PC skills and MS Office knowledge
Typing speed of at least 25 WPM

Typical Cases Youll Handle
Account merging requests
Learning platform support
License and administrator issues
Trust Safety Privacy and Security concerns

Why Join Us
Fully paid 20-day training program
Career growth and internal development opportunities
Modern office environment with relaxing break areas
International and supportive work culture
Great Place to Work-certified company
Free online Greek language courses
Health care benefits and employee discounts
Company events and community initiatives

Hiring Process

1. Application Review
2. Online Language Assessments
3. Client Interview

Apply now and become part of a global team supporting one of the worlds leading professional networking platforms.