Event Coordinator Signia by Hilton Diplomat Beach Resort

EOE/AA/Disabled/Veterans

What are we looking for

• Minimum Years of Experience: one (1) year guest contact or customer experience.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems ()

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

At the Shoreline Everything Comes Together. Shape How the World Gathers.

With over 200000 sq. ft. of meeting and event space oceanfront ballrooms open-air terraces and a newly opening event lawn in 2026 the Signia by Hilton Diplomat Beach Resort stands as one of the regions most compelling destination meeting resorts. Perfectly placed between Miami and Fort Lauderdale it pairs striking venues with strategic service and industry-leading design.

We are seeking dynamic Event Coordinator to join our team.

Check us out: youre ready to take your career to the next level apply now and join our team at the Signia by Hilton Diplomat Beach Resort.

Our ideal candidate has experience in an event services administrative role and hospitality customer service along with excellent written and verbal communication skills. They are proficient in Microsoft Office able to quickly learn new software systems and are highly organized and detail oriented with the ability to multitask. Strong problem solving skills teamwork initiative and effective time management round out the qualities needed to succeed in this role.

Shift Pattern: Office hours are 8:30 AM to 5:00 PM on weekdays occasional flexibility is essential to accommodate varying schedules including weekends holidays for our group clients.

Pay Rate: This is an hourly role

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing

As an Coordinator in the Catering and Events department you will be responsible for assisting and supporting several Catering & Event Managers.

Specifically your essential functions will be to perform the following tasks to the highest standards:
To organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Handling phone calls e-mails and greeting clients for Catering and Events in a professional courteous manner.
Inputting programs in booking systems managing VIP guest arrangements and coordinating site visits.
Creating and communication of documents including but not limited to BEOs group resumes post event reports menus diagrams/floor plans.
Working with affiliate groups.
Assist with clients and deliver on the clients expectations.
Demonstrate knowledge of job systems products booking systems and processes.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
Ensure high quality service by communicating and assisting others to understand the guest needs.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs
Regular attendance