Director of Property Operations Embassy Suites by Hilton Birmingham

EOE/AA/Disabled/Veterans

Do you bring the kind of leadership that keeps a full-service hotel operating at peak performance while developing a team that takes pride in every detail

Were seeking a dynamic and hands-on Director of Property Operations to lead the property operations team at the Embassy Suites by Hilton - Birmingham.

This full-service all-suite hotel features a classic atrium design and serves as a high-performing asset within the market. This is an exceptional opportunity for a strategic engineering leader who can drive operational excellence elevate the guest experience and protect the long-term value of the asset.

As Director of Property Operations you will oversee all aspects of property operations including engineering maintenance safety and capital projects. You will play a critical role in leading a team that ensures the hotel operates at peak performance while maintaining brand standards and delivering a seamless guest experience.

What will I be doing
As Director of Property Operations you are responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Direct and oversee the functionality and safety of the facility including but not limited to physical buildings mechanical equipment electrical systems heating and cooling systems life safety systems and grounds according to federal state and local regulations
• Conduct facility inspections
• Assign verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
• Lead manage and communicate information about capital projects and property rehabilitations including but not limited to scheduling budgeting and complying with contractor bidding standard
• Direct daily department operations including but not limited to guest service standards and initiatives product quality inventory management and cost controls systems use and management budgeting and forecasting adherence to federal state and local standards and meeting participation and facilitation
• Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counseling and evaluations and delivering recognition and reward
• Recruit interview and train team members

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What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• 401K plan and company match to help save for your retirement
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• Career growth and development
• Recognition and rewards programs