Guest Service Supervisor Food and Beverage
Northampton - UK
Job Summary
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Hourly Rate of 13.31 plus service charge/gratuity
Uniform providedand laundered
Free and healthymealswhen on duty
Grow your Career!
Personal Developmentprogrammes designed to support you at every step of your career
A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts:with Perks at Work
Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Discount of 5 on Taxi farebetween 11pm and 6am
Guest Experience Dayafter successfully passing probation
Free Gym membershipfor team members
Modern and inclusiveTeam Members areas
A Guest Service Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
- You willjoin the Food & Beverage team in either the Restaurant Bar Room Service or Conference and Banqueting.
- You enjoysupervising and delivering operations smoothly and efficiently dealing with guests queries and complaints and creating memorable experiences for our guests and colleagues. You will work closely with the management team deputising in their absence and working towards common goals.
- Are youan ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success Do you have excellent communication coaching and problem solving skills
EOE/AA/Disabled/Veterans
Required Experience:
Manager
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.