Guest Service Supervisor Food and Beverage

Hilton

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profile Job Location:

Northampton - UK

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.

A WORLD OF REWARDS

Hourly Rate of 13.31 plus service charge/gratuity

Uniform providedand laundered

Free and healthymealswhen on duty

Grow your Career!

Personal Developmentprogrammes designed to support you at every step of your career

A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing ()

Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts:with Perks at Work

Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Free Parking

Discount of 5 on Taxi farebetween 11pm and 6am

Guest Experience Dayafter successfully passing probation

Free Gym membershipfor team members

Modern and inclusiveTeam Members areas

A Guest Service Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

  • You willjoin the Food & Beverage team in either the Restaurant Bar Room Service or Conference and Banqueting.
  • You enjoysupervising and delivering operations smoothly and efficiently dealing with guests queries and complaints and creating memorable experiences for our guests and colleagues. You will work closely with the management team deputising in their absence and working towards common goals.
  • Are youan ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success Do you have excellent communication coaching and problem solving skills

EOE/AA/Disabled/Veterans


Required Experience:

Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our comm...
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About Company

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Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.

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