Senior Business System Analyst (Lending-Mortgage)

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office -Scarborough at a minimum 3 days per week - subject to change at any time.

The Business Systems Analyst (BSA) for a Commercial banking Application plays a critical role in translating business needs into functional and technical requirements for the platform. The BSA acts as the key liaison between Business stakeholders Technology Delivery Architecture and downstream applications to ensure it supports efficient compliant and user-friendly workflows.

Your future duties and responsibilities:

1. Requirements Gathering & Business Analysis
Engage with Commercial banking Operations Product Owners and Customer Experience teams to understand operation workflows around commercial lending credit fee and identify requirements for building a new application.
Document business processes usability needs operation pain points and regulatory requirements.
Create user stories acceptance criteria use cases process flows and specific functional specifications.
Analyze the impact of changes on credit fee workflows downstream systems audit logging and customer experience.
2. Solution Design Support
oWork with architecture and development teams to define the optimal technical solution that aligns with business objectives.
oParticipate in design discussions impact assessments and system integration planning.
oSupport API requirements data mapping and downstream/upstream system alignment.
3. Stakeholder Communication
oAct as the primary liaison between business partners and IT teams ensuring consistent communication and shared understanding.
oManage requirement walkthroughs approvals and sign-offs.
4. Testing & Validation
oDevelop test scenarios and support QA in validating the solution.
oPerform UAT coordination defect triage and requirement traceability.
oEnsure delivered features meet the accepted criteria and business objectives.

5. Project Execution & Support
oSupport project planning sprint activities backlog grooming and change management.
oAssist in readiness activities documentation training materials and post implementation support.

Required qualifications to be successful in this role:

Must have Skills & Competencies:
6yrs IT BSA experience with Agile delivery model.
Deep understanding of banking workflows operations and regulatory requirements.
Preferred domain skills : Lending (Mortgage)
Strong skills in workflow mapping process analysis and user centered design.
Experience with API requirements integration patterns and multi system interactions.
Excellent communication and stakeholder management skills across business and technical teams.
Proficiency with Agile practices and tools like Confluence Jira.

Typical Deliverables
Business requirements documents (BRD)
Functional specifications / system requirement documents (FRD/SRD)
User stories and acceptance criteria
Process flows data mapping and sequence diagrams
Test scenarios traceability matrices and UAT support material.



*CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $80000$130000. This role is an existing vacancy.



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Skills:

• Atlassian Confluence
• Business Analysis
• Financial Services
• Jira
• Mortgage Loan
• RESTful (Rest-APIs)
• SCRUM

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.