Physical Evaluation Board Liason Officer (26798)

• Maintains and safeguards both hard copy and electronic medical information.
• Discloses medical information to authorized personnel in accordance with Privacy Act of 1974 and Health Insurance Portability and Accountability Act (HIPAA) guidelines.
• Assists the medical professional staff and other staff members on the regulatory and procedural aspects of profiling and disability processing.
• Provides MEB orientation program and on the job training for assigned staff personnel as required.
• Tracks all assigned cases analyzes performance against established standards.
• Monitors/updates cases in VTA or other tracking tool as the case progresses through the IDES process.
• Analyzes available data using various statistical analytic tools measuring means trends statistical deviations constructs diagrams histograms charts etc. to convey IDES performance to IDES stakeholders.
• Provides reports briefings training and respond to inquiries from senior leaders.
• Coordinates patient travel for members opting to appeal to the FPEB.
• Assures necessary arrangements are made for members to travel on temporary duty status to and from other locations as required.
• Initiates actions to facilitate Emergency Family Member Travel for Very Seriously Ill and Injured Service members.
• Advises service member and medical staff on PEB findings.
• Assists in preparing appeals and rebuttals and coordinates the assignment of legal counsel.

QUALIFICATIONS:

• Two years experience as a PEBLO within the DoD military health system in the last 6 years; or five years experience working in a civilian disability program; or two years experience as a VA Medical Service Coordinator (MSC).

EDUCATION:

• Associate degree in business administration management or health care organizations from an accredited college or university.

DESCRIPTION OF EXPERIENCE REQUIRED:

• Two years experience as a PEBLO within the DoD military health system in the last 6 years; or five years experience working in a civilian disability program; or two years experience as a VA Medical Service Coordinator (MSC).
• Ability to plan organize and manage functions and staff within an MTF to meet program objects.
• Knowledge of the military healthcare organizational structure major issues policies procedures and operations related to the management of the healthcare delivery systems.
• In-depth knowledge experience and training to handle and solve complex cases that arise when addressing fitness for duty or physical disability evaluation issues.
• Tact diplomacy and restraint in counseling and explaining entitlements benefits and responsibilities to all customers.
• Effective interpersonal communication skills to effectively accomplish the IDES process
• Master of oral and written communication and customer service principles methods practices and techniques analytic methods to include using research tools and statistical analysis and interpersonal relations practices.
• Ability to communicate effectively both orally and in writing to motivate train and work effectively with a diverse workforce. Must be able to draw realistic conclusions and recommend viable solutions.
• Ability to gather data from various sources analyze data statistical analysis prepare statistical reports and recommendations for improvements.
• Skill in applying fact finding analytical and problem-solving methods and techniques.
• Knowledge of DES processing regulations instructions procedures and policies to assure timely case processing.
• Practical knowledge and understanding of the TRICARE program.

BENEFITS:

• Competitive salary based on experience and technical qualifications
• Health Dental and Vision insurance
• 401(k) Retirement Plan
• Vacation
• Sick Leave
• Disability & Life Insurance
• 11 Paid Federal Holidays including:

• New Years Day
• Martin Luther King Jr. Day
• Presidents Birthday
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Christmas Day

Laredo Technical Services Inc. (LTSi) is an Equal Opportunity/Affirmative Action Employer. We make employment decisions based on merit and qualifications ensuring equal opportunity for all applicants and employees. We do not discriminate on the basis of race color religion sex national origin age disability or any other characteristic protected by applicable law.

LTSi is committed to ensuring an accessible online application process for all individuals including those with disabilities. We offer alternative application methods for candidates who are unable to complete the online application due to a disability or other need for accommodation. LTSi complies with the Americans with Disabilities Act (ADA) Section 503 of the Rehabilitation Act of 1973 the Vietnam-Era Veterans Readjustment Assistance Act of 1974 and other relevant state and local laws. If you need assistance with an application due to a disability please contact .