Teller Supervisor (Green Valley Pebble Branch)

Nevada State Bank a division of Zions Bancorporation N.A. was founded on Dec. 9 1959 by 12 businessmen full of Nevadas pioneering spirit. As a full-service bank we offer a complete range of consumer private and business banking services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the banks Core Values of extraordinary service adaptability teamwork communication development accountability community and respectwe have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities in addition to other competitive benefit offerings. We offer medical benefits on day one 401k matching and paid holidays. With a strong belief in diversity equity and inclusion NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank we truly believe that it matters WHO you work with.

We are now accepting applications for a Teller Supervisor (Client Service Associate Lead) to join the team located at ourGreen Valley/Pebble branch in Henderson NV.

Essential Functions:

• Lead the daily activities of client service associates.
• Coach and counsel branch staff to improve customer service sales and operational skills by providing on-the-job training.
• Help develop action plans to meet individual and branch goals.
• Ensure the branch provides quality service while protecting against loss.
• Maintain advanced knowledge of branch operations.
• If needed supervise branch activities in the absence of or in conjunction with branch management team.
• Expand our client base through successful selling and coaching techniques including lending applications cross-selling of bank services and products and assisting clients in every area of banking.
• If needed be responsible for processing cash transactions and other customer service duties within the branch.
• Perform other duties as assigned.

Qualifications:

• 2 years banking cashiering customer service balancing other related experience or successful completion of company approved training.
• Advanced knowledge of cashiering balancing debits credits bank products and/or banking.
• Working knowledge of math.
• Must have solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients needs.
• High School diploma or equivalent.

Benefits:

• Medical Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance Paid Parental Leave and Adoption Assistance
• Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts
• Paid Training Paid Time Off (PTO) and 13 Paid Holidays (includes Nevada Day & Family Day)
• 401(k) plan with company match Profit Sharing competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products
  

Pay range (depending on experience): $21.50 - $23.66/hour