Banquet Server 22A22 List Palmer House Hilton
Chicago, IL - USA
Job Summary
EOE/AA/Disabled/Veterans
The Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park Grant Park Lake Michigan the Art Institute of Chicago the theater district and the Magnificent Mile.
The Banquet Server is a full-time position working rotating/flexible schedules weekends and Holidays required. *Hours vary based on business needs*
Pay rate 12.62 per hour
Medical Insurance Coverage - For you and your Family
Mental health resources including Employee Assistance Program.
Best-in-Class Paid Vacation Sick Days and Holidays.
Go Hilton travel program: 100 nights of discounted travel.
Parental Leave to support new parents.
Debt-Free Education: Team members will have access to a wide variety of education including: college degrees and professional certifications* Pension plan to help save for your retirement.
Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
Career Growth and development
Team Member Resource Groups.
Recognition and rewards programs.
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Banquet Server you would be responsible for delivering and serving food and beverage items to guests in a friendly timely and efficient manner in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you will be responsible for performing the following tasks to the highest standards:
- Set banquet tables to meet function specifications
- Deliver and serve food and beverages including but not limited to meals condiments and accompaniments
- Ensure menu knowledge
- Remove china glassware silverware etc. from tables at the conclusion of the meal period and deliver to the stewarding area
- Ensure guest satisfaction throughout the meal service
- Respond to guest requests in a friendly timely and efficient manner
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Assist others with side work including but not limited to cleaning stocking folding silverware etc.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.