Store Manager (Flagship)
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you an inspiring transformational leader ready to lead in an exciting and high-profile retail environment
At Boots our flagship stores are more than just stores they are destination environments that showcase the very best of our brand our people and our customer experience. They combine premium beauty and wellness trusted healthcare market-leading pharmacy services and beautiful innovative retail experiences all under one roof.
As a Flagship Store Manager youll lead at scale in a fast-moving environment where expectations are high opportunities are huge and no two days are ever the same. This is a role for exceptional leaders who thrive on pace complexity and visibility and who know how to inspire large diverse teams to deliver brilliance every day.
Were looking for leaders who are commercially sharp operationally brilliant and deeply passionate about people. Leaders who can create high-performing cultures develop future talent and deliver results while never losing sight of what matters most: our customers patients and colleagues.
If youre ambitious passionate about the customer and colleague experience alike and excited by the opportunity to lead one of our most prestigious locations this could be the defining next step in your career.
What youll be doing
Guided by our purpose of With you. For life. were here to support our customers and colleagues through every stage of life and youll have to opportunity to lead a store that sets the standard and embeds our purpose values and behaviours into everything you and your team do.
As a Flagship Store Manager youll report to the Area Manager and lead a large multi-skilled team across retail pharmacy wellness beauty and healthcare.
You will:
- Lead and inspire your team to deliver exceptional service and drive store performance
- Create an exceptional customer and patient experience that reflects the very best of Boots
- Drive sales and operational performance across multiple categories with the customer always at the heart
- Be visible on the shop floor supporting customers and role-modelling great service to your team
- Partner with senior stakeholders across the business and build strong relationships with GP surgeries primary care networks and the local community
- Champion the Boots brand and make your store stand out
- Create a store environment where colleagues feel proud to work and that customers want to return to
- Get to know your people what motivates them and what needs to change
- Coach your team develop future leaders and create a culture where everyone can thrive
- Be bold try new things and use customer insight commercial data and market trends to shape strategy and looks for ways to improve every day
- Significant retail management experience in a large fast-paced or complex environment
- Strong commercial awareness and operational capability with proven track record of delivering results
- Proven people leadership skills and ability to implement strategy in-store
- Experience building strong effective relationships with a wide range of stakeholders
- Great customer service skills and a love for delivering care
- A genuine interest in pharmacy with a willingness to learn even without prior experience
- A calm flexible approach with the confidence to make decisions and adapt at pace
- A collaborative style and the ability to build a strong team culture
- Passion for learning and a drive to support others to grow
It would be great if you also have
- Exposure to healthcare beauty or pharmacy
- Experience managing multi-category or multi-service operations
- Experience developing senior leaders and high-potential talent
- Confidence using digital tools insight and performance analytics to drive decisions
Where your brilliance can take you
At Boots your career can be as ambitious are you are. As a Flagship Store Manager you could progress into senior leadership roles such as General Manager Area Manager or move into Pharmacy Field positions that influence operations resourcing and clinical governance across multiple stores.
This role gives you the opportunity to develop a strong leadership team manage greater pace and complexity and build the experience needed for bigger more strategic positions.
As the UKs largest health beauty and wellness retailer your career possibilities extend far beyond the shop floor. Whether youre interested in working at our Nottingham-based Support Office or in a strategically important field-based role there are opportunities across Commercial HR Marketing Buying Supply Chain Strategy Finance Pharmacy and Governance.
At Boots we believe in growing our leaders from within. Wherever your ambition takes you youll have opportunities to broaden your experience explore new directions and shape your career around what motivates you most and well support you with the development exposure and experiences to help you build a career youre proud of.
Rewards designed for you
- Boots Retirement Savings Plan
- Generous employee discount across Boots and partner brands
- Discretionary annual bonus
- 38 days holiday
- Enhanced maternity/paternity/adoption leave pay and a gift card for those expecting or adopting
- Flexible benefits scheme; holiday buying gym discounts life assurance and more
- 24/7 counselling and wellbeing support through TELUS Health our Employee Assistance Programme
A bit about us
At Boots were proud to be an equal opportunity employer creating a place where everyone feels welcome supported and free to be themselves. We believe that when our people feel valued and included they thrive so were committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
Whats next
If you apply our team will be in touch to let you know the outcome of your application or to arrange next steps.
Where a role is advertised as full-time we are open to discussing part-time and job share options.
If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon.
Be brilliant with Boots.
Keywords
Retail Stores Management Customer Leadership Customer Service Manager FMCG Store Leadership Profit Loss Sales Retail Sales Regional
Required Experience:
Manager
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
