Admin Support Facility & Audio-Visual Mgmt

Wits Solutions Inc. (WITS) is a SBA certified Small Disadvantaged Business with headquarters in the metropolitan Washington D.C. area. WITS has been providing best-in-class solutions in professional IT and administrative consulting to various Federal State Local and commercial customers. At WITS we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solution-builders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.

Job Description:

Security Clearance:

• Secret

Education/ Certification Mandatory:

• College degree required in business or information management and/or related certifications

Work Experience Mandatory:

• At least 10 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Experience evaluating program effectiveness and recommending improvements
• Experience providing training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs databases and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience providing on-site technical support troubleshooting issues with AV equipment during events such as microphone and monitor connectivity; presentations or visual material access
• Experience creating and editing audio-visual content such as presentations and videos
• Experience setting up conference board or training rooms
• Experience with other administrative services like office management building and facilities management human resources and/or security
• Ability to manage multiple tasks prioritize work and meet deadlines
• Ability to identify and resolve complex problems

Roles And Responsibilities:

• Handle the reservations for and coordinate USTDAs Business Center and other Agency conference rooms (with the exception of the Directors Conference Room) scheduling agency meetings trainings and high-level delegation events.
• Maintain an events calendar for the Business Center. Maintain a calendar for all Agency conference rooms including reviewing for approval upon staff booking.
• Perform physical room set-up of furniture in addition to refreshment stations set-up of Audio Visual and teleconferencing equipment in support of guests events and meetings for all conference rooms and the training center as required.
• Ensure conference room equipment is operable and troubleshoot minor connection issues.
• Receive training in the management of operational functions of conference room audiovisual equipment.
• Provide support to the CIO/Deputy CIO for system-related IT issues and upgrades.
• Work with the audiovisual subcontractor to set up repair visits as needed.
• Coordinate audiovisual issues through the COR before setting up technical repair visits.
• Conduct walk-through of conference room spaces and training center twice a week to check the system and equipment function and elevate issues to the COR for Agency support.
• Ensure all conference rooms and training center kitchens and pantries are well-stocked functioning and ready for events. All debris is disposed of and cleaned by COB on the day of each event. Coordinate with Agency staff contractors caterers building staff and others to facilitate meeting preparation.