Customer Solutions Representative 1

For over 17 years Trilyon Inc. has been a leader in global workforce solutions specializing in Cloud Technology AI/ML Software Development Technical Writing and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering IT and emerging technologies. For additional information or to view all of our job opportunities please visit our website Trilyon Careers

We are seeking a Customer Solutions Representative 1 to join our team. This role will involve customer service support order processing customer inquiry resolution and assisting customers with company programs policies and procedures. The ideal candidate will have experience in customer service communication order management and problem resolution along with a passion for delivering excellent customer support.

Job Title: Customer Solutions Representative 1

Location: CA

Duration: May 28 2026 August 6 2026

The Customer Solutions Representative 1 will support customer service operations by handling customer inquiries processing incoming orders and providing information regarding company programs procedures and services. This role works under direct supervision and follows established guidelines to ensure timely and accurate customer support.

• Receive evaluate and respond to customer inquiries via phone or correspondence in a timely manner
• Process incoming customer orders accurately and efficiently
• Provide information regarding company programs policies procedures rates rules and tariffs
• Resolve customer issues and answer questions related to services and programs
• Maintain professional communication with customers and internal teams
• Work within established customer service procedures and operational guidelines
• Support customer satisfaction and ensure positive customer interactions

• High school diploma or equivalent required
• Typically 0 3 years of customer service or related experience
• General knowledge of company and department policies procedures and customer programs preferred
• Strong verbal and written communication skills
• Ability to work under direct supervision and follow established processes
• Strong problem-solving and customer support skills
• Ability to manage customer interactions in a professional manner

• Customer-focused with strong interpersonal skills
• Detail-oriented and organized
• Ability to multitask and manage customer requests efficiently
• Strong communication and listening abilities
• Team player with a positive and professional attitude

• Trilyon Inc. offers a comprehensive benefits package
• Opportunities for growth and professional development
• Collaborative and inclusive company culture

Trilyon Inc. is an Equal Opportunity Employer committed to diversity equity and inclusion. We do not discriminate based on race color religion gender gender identity sexual orientation national origin age disability veteran status or any other protected status under applicable laws. Our diverse team drives innovation competitiveness and creativity enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.