Director of People Operations

Who are we

Our mission is to scale intelligence to serve humanity. Were training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation semantic search RAG and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do whats best for our customers.

Cohere is a team of researchers engineers designers and more who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why were excited about this role

Were hiring a Director of People Operations to help build the operational backbone of the People function at Cohere during a period of intense global scale.

Far from being a keep the lights on People Ops role - this is a high-ownership systems-building role with huge scope and greenfield opportunity.

Cohere is one of the leading AI companies in the world with real enterprise traction rapid product growth and a huge amount of momentum. Were scaling quickly and need someone who can help architect the infrastructure that allows the People organization to scale with it across a globally distributed workforce with both remote employees and physical office locations.

This is one of the highest-leverage hires on the People team and will be a key leadership role within the function. Were incredibly excited about the opportunity for someone to come in and help design the operational foundation of the People organization during a major scaling moment.

Right now we have fragmented tooling inconsistent workflows emerging operational infrastructure and huge opportunity to rethink how a modern AI-native People function should operate.

There are very few sacred cows here. This is a rare opportunity to redesign and modernize the operational foundation of the People function at scale.

Youll own:

• People systems and workflows

• HRIS and operational tooling

• shared services/helpdesk infrastructure

• onboarding and employee lifecycle operations

• operational analytics and reporting

• operational process design and scalability

This role will also build and lead a People Operations team underneath it.

Were looking for someone who:

• has 10 years of experience in core People Operations roles

• has directly managed and built People Operations teams/functions

• has experience operating in hypergrowth environments during periods of rapid scale

• has supported globally distributed organizations across multiple countries and regions

• loves systems thinking operational design and scalable infrastructure

• is highly automation and AI-minded

• enjoys building elegant solutions to messy operational problems

• can build and scale through systems and leverage not just headcount

Note: This role can be based remotely or from one of our office locations. We care most about hiring exceptional people regardless of location.

Due to the scope of this role and the volume of applications were prioritizing candidates who meet the experience requirements outlined.

If youre excited about Cohere but this role isnt quite the right level wed still encourage you to explore our other open People roles or submit your CV through our general application posting so we can keep you in mind for future opportunities. Were hiring across multiple levels and would love to stay in touch.

If some of the above doesnt line up perfectly with your experience we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process please submit an Accommodations Request Form and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

An open and inclusive culture and work environment

Work closely with a team on the cutting edge of AI research

Weekly lunch stipend in-office lunches & snacks

Full health and dental benefits including a separate budget to take care of your mental health

100% Parental Leave top-up for up to 6 months

Personal enrichment benefits towards arts and culture fitness and well-being quality time and workspace improvement

Remote-flexible offices in Toronto New York San Francisco London and Paris as well as a co-working stipend

6 weeks of vacation (30 working days!)

Required Experience:

Director