Shift Supervisor (3 Months Fixed Term Contract)

Maintenance Operations

• Supervise and perform general maintenance across electrical mechanical plumbing carpentry civil painting kitchen laundry and air-conditioning systems
• Allocate monitor and close maintenance work orders using the PRAGMA system
• Ensure all work is completed according to priority quality standards and agreed response times
• Provide standby support and respond promptly to urgent or critical breakdowns
• Escalate critical failures immediately and provide regular progress updates until resolution
• Ensure accurate documentation and reporting of all maintenance activities

Team Supervision

• Plan assign and oversee daily tasks for maintenance staff
• Monitor productivity and quality of workmanship

Subcontractor Management

• Supervise on-site contractors in line with approved
• Scope of Work and SLAs
• Ensure contractors comply with site safety security and housekeeping standards Inspect and approve completed work before sign-off

Preventative Maintenance

• Ensure preventative maintenance schedules and equipment registers are maintained
• Monitor contractor performance on preventative maintenance activities
• Ensure faults are resolved timeously and cost-effectively

Training & Development

• Identify training and skills gaps within the maintenance team
• Conduct on-the-job coaching and performance assessments
• Recommend and motivate relevant technical safety and compliance training
• Reinforce service excellence and guest-focused behaviour

Stock & Stores Control

• Request collect and manage spares and materials
• Maintain accurate stock records and issuing controls
• Participate in monthly stock takes
• Ensure stock variances remain below 1%

Stakeholder & Client Relations

• Build effective working relationships with Hotel Building Managers and client teams
• Communicate clearly with the Contact Centre Security and Duty Management
• Ensure guest experience remains a priority at all times