Senior Workforce Management & Data Analytics Specialist
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Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Join Medtronic at a key moment in our transformation as we continue to strengthen operational excellence and anticipate a transition to MiniMed our dedicated diabetes organization. This role is critical to ensuring service reliability cost efficiency and workforce stability by enabling accurate forecasting capacity planning and performance insight. As Senior Workforce Management & Data Analytics Specialist you will play a central role in shifting workforce decisions from reactive to proactive through reliable data and analytics.The role is embedded within the Diabetes Customer Service and Supply Chain organization and operates in a highly collaborative international environment. You will act as a single point of accountability for workforce data and insights working in a hybrid setup aligned with local guidelines and partnering closely with operations leaders finance and technology teams across regions.
Responsibilities may include the following and other duties may be assigned:
- Own workforce management analytics across demand forecasting capacity planning scheduling and performance reporting
- Integrate data from forecasting time and attendance scheduling and operational systems into consistent trusted insights
- Design and automate workforce dashboards and reports that support service level productivity and cost management
- Standardize workforce metrics and definitions to strengthen governance and decision consistency across teams and regions
- Enable proactive workforce decisions by identifying trends risks and capacity gaps before they impact service delivery
- Partner with operational and leadership teams to support staffing models productivity targets and future workforce strategies
Required Knowledge and Experience:
- Bachelors degree
- Minimum 4 years of experience in workforce management data analytics reporting or a closely related role
- Proven experience in demand forecasting capacity planning or workforce performance analytics
- Strong ability to translate workforce data into clear actionable insights for senior stakeholders
- High attention to detail with a strong focus on data accuracy consistency and governance
- Fluency in English
Experience working with contact center or shared service environments exposure to largescale transformation programs or prior experience in healthcare medical devices or life sciences is considered an advantage.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
Senior IC
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
