Recruiting and Training Manager

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

• Lead interviews screening and onboarding for new hires
• Network with candidate resources (colleges online networks and community events)
• Work with Coaching Team to ensure seasonal coaching needs are met
• Responsible for ensuring coaches have a positive impact on the organizations NPS scores
• Create a culture representative of Soccer Shots Core Values within the team in coordination with the Program Director and Coaching Manager
• Responsible for schedule completion each season
• Coaching based on business need 5-10 sessions per week per season
• Responsible for assistance in planning preparing and executing the seasonal coaches meetings
• Work with Program Director and Coaching Manager in creating and developing processes that enhance the Coaching Department

• Implement the companys high standard for coaching and develop a team of high performing coaches
• Manage and develop the training process for all new coaches
• Conduct seasonal evaluations on all coaches
• Coordinate evaluation performance and retraining programs for coaches that do not meet the Soccer Shots standards
• Input all evaluations within 24 hours
• Ensures new coaches complete training process
• Evaluate and update training process and evaluation at least 1 time per year (November/December) or earlier if needed

• Collaborate with the People Operations Department to ensure compliance with coaches
• Maintain recruitment and training scorecard as well as key performance indicators to appropriately forecast future recruitment needs
• Ensuring there is regular upkeep of the departments tools for recruitment training & development

1. For Soccer Shots to be the best run most popular and most successful program offered in the Nashville region.
2. For Soccer Shots to have a reputation of excellence. An objective measure of each territorys reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season
3. To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals

1. Prompt reliable and professional communicationresponds immediately to customers (parents directors staff) and always responds to supervisor and other Soccer Shots support staff within 24 hours
2. Meet weekly seasonal and annual timelines and deadlines. Develop systems to stay organized keep good records and be efficient with your time
3. Meet seasonal performance goals. Go above and beyond company expectations to sell promote and market our program prior to each season
4. Provide excellent customer service
5. Adhere to all company policies and represent Soccer Shots with professionalism and integrity
6. Hire train and manage a staff of coaches who will uphold a standard of excellence and create a positive reputation for Soccer Shots

• Performance will be reviewed after the first 60 days of employment
• Objectives of the position and company expectations will be reviewed quarterly through a meeting with supervisor

• Passion for the Soccer Shots mission
• Outstanding leadership and customer service skills
• Able to work both in a team environment and independently
• Determination to complete tasks in a timely and organized manner
• Strong written and verbal communication
• Ability to learn fast and work in a fast-paced environment
• Ability to positively represent our brand and Core Values to team members & coaches business partners and the public
• Proven ability and confidence to engage with the public
• Attentive to detail
• Able to create improve and implement organizational systems and process

• Bachelors Degree Required
• Minimum 3-5 years of working experience
• Experience in full cycle recruitment or talent acquisition sourcing screening talent pool ATS and on-boarding
• Excellent communication skills (verbal and written)
• Proficient in Google Docs and MS Office
• Warm motivated and approachable personality
• Ability to lift 25 lbs

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.