Associate Project Management Analysts

Job Overview

Associate Project Management Analysts (APMAs) are an integral part of clinical trial delivery liaising with study teams to improve patients lives by bringing new drugs to the market this role the APMA will work in the Logistics Team supporting the project teams (by providing support with intervention scheduling for rater training and remediation device procurement and in partnership with the Project Leader (PL)/Clinical Lead and Global Call Center to ensure customer satisfaction related to assigned project/s.

Essential Functions

• Demonstrate compliance with established processes and systems related to the job function. Seek advice from colleagues and counterparts to enhance knowledge and understanding to improve processes that are unclear.
• Utilize systems and systems reports to organize project assignments daily. Establish daily activities as urgent important or routine to comply with established turnaround timelines outlined within project plans.
• Collaborate with colleagues to define project assignments and appropriate coverage and handover in global working environment to allow for transition flow of activities (i.e. handing over uncompleted tasks to the next shift to ensure task is completed within established timelines).
• Manage escalations to alerts and determine appropriate follow up for Project Leader (PL) or other function(s) to act upon.
• Coordinate Clinical Specialist and site rater schedules to align to align meetings for rater training and remediation calls.
• Ensure device procurement and tracking is completed as requested.
• Manage study inboxes to ensure communication is filed appropriately (ongoing activities versus completed activities and historical communication related to intervention scheduling or device ordering).
• Support risk and issue management process for the department.
• Ensure Department Manager has timely and accurate data on areas including trends deficiencies and quality to support better decision-making.
• Contribute to relevant sections of Project Processes and Plans.
• Support project resource allocation discussions within the department.
• Prepare correspondence for project team site and/or customer stakeholders.
• Attend and participate in department meetings.
• Prepare project status reports and presentation materials for department meetings.
• Coordinate and support onboarding of new Key Project Team Members and system access.
• Comply with corporate and department expectations.

Qualifications

• Associates degree or higher (no specific field required) bachelors degree a bonus.
• Experience with Trial Master File will be highly valued.
• Experience with Call Center will be highly valued.
• Typically requires 2 years of prior relevant professional experience.
• Requires knowledge of project management principles.
• Communication - strong written and verbal communication skills including excellent command of English language.
• Problem solving - critical thinking skills.
• Organization - planning time management and prioritization skills.
• Prioritization - ability to manage conflicting priorities.
• Quality - attention to detail and accuracy in work.
• Results-oriented approach to work delivery and output.
• Good software and computer skills including Microsoft Office applications including but not limited to Microsoft Word Excel and PowerPoint.
• Collaboration - ability to establish and maintain effective working relationships with coworkers managers and clients.
• Cross-collaboration - ability to work across geographies displaying high awareness and understanding of cultural differences.
• Effective communication - ability to influence without authority.
• IQVIA Core Competencies - ability to demonstrate all IQVIA competencies (Client Focus Collaboration Communication innovation Ownership).

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

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