Collision Center Customer Service Representative GPI
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Job Location:
Edmond, OK - USA
Hourly Salary:
$ 18 - 20
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Bob Howard Collision Center in Edmond is seeking a friendly upbeat and customer-focused Customer Service Representative (CSR) to join our team. This role is the first point of contact for our customers and is critical to delivering a positive seamless experience throughout the repair process. The ideal candidate thrives in a fast-paced environment is highly organized and can effectively manage multiple tasks while maintaining a professional and welcoming attitude
Responsibilities
- Hours: MondayFriday 7:30 AM 4:30 PM
- Occasional Friday shift: 9:00 AM 6:00 PM
- Work collaboratively with technicians and staff to ensure excellent customer service
- Multitask effectively in a high-volume fast-paced environment
- Assist with daily operational tasks between customer interactions
- Maintain an organized front office and customer area
- Perform filing and general administrative duties
- Process payments and handle cash/credit transactions
- Check in customers and open repair orders accurately and efficiently
- Greet customers in person and provide a warm professional first impression
- Answer incoming phone calls and assist customers with questions and service needs
Qualifications
- Strong communication and interpersonal skills
- Ability to multitask and stay organized under pressure
- Basic computer skills and administrative experience
- Positive attitude with a strong commitment to customer satisfaction
- Reliable punctual and team-oriented
- Previous customer service experience required; collision or automotive industry experience preferred
In addition to competitive pay we offer our associates the following benefits:
- Starting pay: $18.00-20.00 per hour (based on experience)
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race color religion sex national origin age disability or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.
Required Experience:
Unclear Seniority
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
