Trial Specialist
Job Summary
Responsible for increasing revenue retention usage and customer preference for CoCounsel Westlaw and Practical Law through targeted training and trial support. Maintains relationships with existing named accounts and provides technical and administrative product information demonstrations and/or product training focused on CoCounsel and OLI products.
About the Role:
In this opportunity as a Trial Specialist you will:
- Conduct individual ROI sessions with each CoCounsel trial participant
- Drive trial usage at the individual user level for CoCounsel
- Host small group sessions to demonstrate CoCounsels value and features
- Gather user testimonials specific to CoCounsel
- Compile trial success reporting during and at the conclusion of each CoCounsel trial
- Effectively partner with sales and solutions consultants on net new sales opportunities
- Primary product focus: CoCounsel Legal inclusive of Practical Law and Westlaw
About You:
Youre a fit for the role of Trial Specialist if you:
- Experience of working with Legal AI is an advantage.
- A legal work background either as a lawyer or in a legal operations legal project manager or similar role is preferred
- Possess strong communication and presentation skills especially via telephone/virtual calls.
- Be a dynamic presenter and quick thinker experienced in presenting with the personal gravitas to instill confidence in Thomson Reuters and our products
- Demonstrate a high degree of professionalism
- Maintain a customer-centric focus
- Have well-developed negotiation skills
- Resourceful and highly organized self-starter with the ability to juggle multiple priorities and operate successfully in a complex dynamic fast paced highly collaborative and continuously evolving environment.
- Can work independently and as part of a team in a fast-paced changing environment.
- Self-driven and proactive to learn about new skills.
- Ability to successfully work in an agile environment. Ability to thrive amidst ambiguity and adapt to shifting circumstances
- Strong collaboration teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions
#LI-KL1
Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on .
Required Experience:
IC
About Company
Thomson Reuters CoCounsel is AI technology built by industry experts, backed by authoritative content and equipped with best-in-class security.