Systems Engineering, Lead Associate

Peraton is seeking incumbent and external qualified candidates to support North American Aerospace Defense Command (NORAD) Cheyene Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (NCMC-ITW/AA) and Space Support Contract III (NISSC III).

Please note that this is contingent upon contract award withan anticipateddecision expectedmid to late2026

Qualified candidates will helpoperate maintain and sustain critical national mission systems to deliver resilient strategic threat warning and space capabilities as part of a world-wide architecture providing strategic warning that our nation depends on during a conflict. This program willprovidean opportunity to exploit the capabilities inherent in our diverse national systems to better meet the needs of the national command authority and warfighters to detect track and respond to strategic threats through 2030 and beyond

TheO&M Operations Support Engineerwill provide 24x7 operational technical and sustainment support for mission-critical systems supporting NORAD and USSPACECOM operations within the Cheyenne Mountain Complex environment. This role supports onsite and on-call operational mission environments through system administration troubleshooting monitoring incident response maintenance and operational sustainment activities across hardware software networking cybersecurity and enterprise mission systems. The ideal candidate willpossessexperience supporting secure mission-critical DoD operational environments while collaborating closely with engineering cybersecurity integration and operations teams to ensure mission readiness operational continuity system reliability and rapid issue resolution in a 24/7 operational support environment.

Responsibilities

• Provide onsite andon-call24x7 technical and operational support for mission systems within classified operational environments

• Perform system administration monitoring health checks and operational readiness activities across mission-critical systems and infrastructure

• Troubleshoot and resolve hardware software networking system performance and operational issues in coordination with engineering and support teams

• Conduct preventive and corrective maintenance activities including software patching updates configuration changes and system performance tuning

• Support operational sustainment and continuity of operations activities for mission-critical environments

• Execute incident response activities includinginitialtriage escalation coordination with higher-tier support teams and closure documentation

• Perform backup and restore operations to ensure data integrity system availability and operational continuity

• Provide first-line technical support and userassistancefor operational systems access support and issue resolution

• Support system administration and operational database support activities where

• Collectmaintain and update operational logs incident reports deficiency reports checklists and technical documentationin accordance withprogram and security requirements

• Ensure compliance with operational procedures configuration management standards security requirements and audit readiness activities

• Support operational reporting status tracking and performance metrics for mission and program leadership

• Coordinate with systems engineering cybersecurity software development and integration teams to support operational readiness and issue resolution

• Participate in shift turnover activities operational briefings and continuous operational support functions within a 24x7 environment

Required Qualifications

• Bachelors degree with 5 years of relevant experience; OR Masters degree with 3 years of relevant experience.Additional four (4)years of experience may be considered in lieu of degree

• ActiveTop Secretclearance with SCI eligibility required ability to obtain and maintain TS/SCI access

• Experience supporting systems administration operational support network operations or technical sustainment activities within secure DoD or mission-critical operational environments

• Experience supporting 24x7 operational support environments and shift-based operations

• Experience troubleshooting hardware software networking and system performance issues within operational environments

• Experience supporting incident response escalation operational maintenance and continuity of operations activities

• Familiarity with Linux and/or Windows operating environments

• Experiencemaintainingoperational logs incident reports technical documentation and operational procedures

• Ability to collaborate across engineering software development cybersecurity integration and operations teams

Desired Qualifications

• Experience supporting NORAD USSPACECOM Space Force missile warning or space domain awareness missions

• Experience supporting satellite ground systems command-and-control systems or enterprise mission systems

• Familiarity with tools such as Jira Confluence SharePoint GitLab Remedy or similar Familiaritywith virtualization enterprise infrastructure storage systems and operational monitoring tools

• Experience supporting operational sustainment activities within classified environments

• Familiarity with incident management operational reporting and mission support processes

• Experience supporting backup/recovery operations and operational continuity planning

• Familiarity with tools such as Jira Confluence Splunk SolarWinds Remedy or similar operational support platforms

• Cloud GSEC Security SSCP orotherDoD 8140/8570 compliant certification preferred

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.