Voice, Video & Collaboration Engineer

QBE LLC is seeking a Voice Video & Collaboration Engineer to support the SCITES 2 program onsite at U.S. SOUTHCOM in Doral FL.

This role supports enterprise voice video collaboration conferencing and AV services in a secure DoD environment. The ideal candidate will provide hands-on engineering troubleshooting sustainment documentation and architecture support for mission-critical communications systems.

Responsibilities include but are not limited to:

• Serving as the builds engineer leading coordination for AV installations within the command.
• Leading and coordinating AV installation projects including mounting TVs installing Extron systems and supporting large conference room builds.
• Collaborating extensively with the Directorate of Public Works (DPW) and the cable team to ensure proper infrastructure and installation of AV equipment.
• Assisting and coordinating with external contractors (e.g. AV3) for large-scale conference room and collaboration space builds.
• Supporting multidisciplinary teams responsible for Video Teleconferencing (VTC) Audiovisual (AV) and Production services to ensure mission success.
• Creating updating maintaining and interpreting required Body of Evidence (BOE) documentation for collaboration systems.
• Assisting management and internal teams in navigating the clients accreditation process for communication and media platforms.
• Documenting responses to required controls and maintaining a robust library of technical documentation and network diagrams.
• Maintaining system baselines and configuration management items including security monitoring for all collaboration hardware.
• Collaborating with all stakeholders to ensure complete and functioning systems that meet performance and security requirements.
• Recommending and implementing process improvements to streamline VTC and Voice service delivery.
• Troubleshooting and resolving issues related to VTC AV and collaboration platforms.
• Providing technical support and guidance to end-users and team members.

#qg #qf

Minimum Qualifications:

• Security or equivalent IAT Level II Certification.
• BA/BS in a field relevant to Collaboration Engineer role (additional experience may be substituted for degree requirements).
• High School diploma plus 4 years of additional experience or an Associates degree plus 2 years of additional experience may substitute for a Bachelors degree.
• A relevant Masters degree may count for 2 years of experience; a relevant PhD may count for 4 years.
• 5 years of experience with 2 years of relevant VTC AV Production and/or Collaboration Service experience.
• Experience with network documentation including security compliance configuration management and centralized authentication.
• Experience creating and communicating complex information technology documentation to diverse audiences.

Preferred Qualifications:

• Extron AV Associate Certification.
• Cisco Certified Network Professional (CCNP) Collaboration.
• Experience at a DoD Combatant Command (e.g. SOUTHCOM NORTHCOM CENTCOM CYBERCOM INDOPACOM EUCOM AFRICOM STRATCOM TRANSCOM SOCOM SPACECOM) or a component is desired.

Clearance Requirements:

• Must have an active secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Needs to occasionally move about inside the office to access file cabinets and office machinery.
• Frequently communicates with co-workers management and customers which may involve delivering presentations.
• Must be able to exchange accurate information in these situations.

Equal Opportunity Employment Statement

QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender gender-identity and/or expression age disability Veteran status genetic information pregnancy (including childbirth lactation or related medical conditions) marital status neurodivergence ethnicity ancestry caste military/uniformed service-member status or any other characteristic protected by applicable law.