Software Support Assistant (LegalSuite & LexisConvey)
Cape Town - South Africa
Job Summary
A prominent full-service South African law firm specializing heavily in property law and conveyancing corporate/commercial law estates and litigation is seeking ahighly organized Software Support Assistant to support the management and troubleshooting of their firms primary conveyancing applications: LegalSuite and LexisConvey.
Responsibilities:
Troubleshooting: Assist in resolving daily technical issues within LegalSuite (Practice Management/Workflows) and LexisConvey.
User Management: Handle account setups password resets and security level configurations.
Liaison: Coordinate with external technical teams at LegalSuite and LexisNexis for advanced resolutions.
Licensing & Compliance: Manage user licensing and schedule certificate renewals/installations across all branches.
Document Integration: Assist in creating and maintaining document templates for conveyancing workflows.
Banking Interfaces: Support and maintain software interfaces with banking portals including E4 Webconvey and Attorney Gateway.
Minimum Requirements:
Software Expertise: Proven experience providing technical support to end-users.
Legal Knowledge: A solid understanding of South African conveyancing procedures and workflow logic.
Technical Proficiency: Advanced Microsoft Word skills (specifically styles and complex formatting) and general MS Office proficiency.
Analytical Ability: Strong problem-solving skills with a focus on document generation and banking interface diagnostics.
Organization: Highly structured with excellent filing and administrative capabilities.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IFyou meet the above requirements and want to make a career-changing move apply today by emailing your CV to emailprotected
Required Experience:
IC
About Company
Hire Resolve connects Job seekers to Employers. The company is a Specialist Recruitment & Staffing company with a national presence with a customer base of listed companies on the JSE and global multinationals. The company prides itself on its technical & industry knowledge. The cons ... View more