Technical Sales Engineer, Cold Chain, Italy
Job Summary
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change a professional an undergraduate student exploring your first opportunity or recent graduate we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
We are seeking a Technical Sales Engineer to support cold chain and refrigeration customers across Italy. This is a highly application-focused position suited to candidates with strong understanding of refrigeration systems customer applications and technical support within the cold chain industry.
The successful candidate will act as a key technical interface between customers OEM R&D teams and internal engineering functions supporting projects from specification and system design through commissioning and lifecycle support.
Key responsibilities of the role
Support the internal NPD process and act as the central technical contact between OEM R&D teams and internal engineering teams
Create structure and maintain high-quality technical documentation supporting field applications
Provide technical support during specification and refrigeration system design activities
Assist customers in selecting appropriate refrigeration and HVAC equipment based on technical and operational requirements
Conduct product demonstrations and provide technical sales support throughout the sales process
Deliver ongoing technical support throughout the product lifecycle
Support implementation commissioning and troubleshooting of refrigeration systems
Build strong relationships with high-profile customers through regular engagement and customer visits
Stay updated on industry trends regulations and emerging refrigeration technologies
Collaborate internally with other Technical Sales Engineers to share technical knowledge and field experience
For senior-level profiles participate in account planning sessions and identify upsell and cross-sell opportunities
Required skills and qualifications
Experience within refrigeration cold chain or commercial cooling applications
Strong understanding of how refrigeration products are applied within customer systems and end-user environments
Experience supporting OEMs contractors end users or competitors within the refrigeration market
Strong customer-facing communication and technical problem-solving skills
Ability to provide both remote technical support and onsite customer engagement
Fluent Italian language skills are essential
Preferred skills and qualifications
Previous experience as an Application Engineer or Technical Sales Engineer
Experience supporting strategic or high-profile customer accounts
Ability to work autonomously
Existing network within the Italian refrigeration or cold chain market
Remote candidates should ideally have at least 3 years of relevant industry experience
Candidates located near Saronno or Belluno would be advantageous although remote working can be considered for the right profile
If this sounds like you please apply! We cant wait to speak with you!
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including parental leav vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Required Experience:
IC
About Company
White-Rodgers is a leading manufacturer of thermostats, valves, controls and system protectors for the heating, air conditioning, and refrigeration industry.