Salesforce BA B2B Commerce
San Diego, CA - USA
Job Summary
Job Title: SFDC BA B2B Commerce
Location: San Diego CA 5 days a week
Job Description :
The Role
Act as the bridge between customers commercial R&D and operations teams and the technical delivery team. Elicit document and translate business needs into functional requirements for Salesforce solutions supporting the integration.
Key Responsibilities
Location: San Diego CA 5 days a week
Job Description :
The Role
Act as the bridge between customers commercial R&D and operations teams and the technical delivery team. Elicit document and translate business needs into functional requirements for Salesforce solutions supporting the integration.
Key Responsibilities
- Conduct workshops and interviews with Customer stakeholders (Sales Marketing Finance Supply Chain)
- Document business processes user stories and functional specifications for Sales Cloud Service Cloud CPQ and B2B Commerce
- Analyze gaps between Customer legacy processes and Salesforce ecosystem
- Serve as liaison between business users IT vendors and development teams
- Support UAT planning test case creation and user training
Required Qualifications
- Experience: 5 years as a Salesforce BA in Life Sciences / HLS
- Salesforce Knowledge: Sales Cloud Service Cloud CPQ fundamentals and B2B Commerce
- Domain: Understanding of reagent/antibody commercial workflows or diagnostic products
- Soft Skills: Excellent communication; ability to translate scientific/commercial needs into technical requirements