IT NetworkData Analyst

Basic Qualifications:

• Bachelors engineering Degree or relevant certifications.

• Five to seven years of progressively responsible IT job-related experiences.

• Three years of experience in network administration systems and/or application administration on Linux or Windows platforms.

• Proficiency in Python or other language and API or SQL.

Job Duties:

• Utilizing established network analysis systems tools and processes including ScienceLogic ThousandEyes Gigamon Wireshark Broadcom NFA PowerBI API SQL Shell and Python.

• Creating and delivering data-driven analyses / reports test plans and execution to many different customers including applications and infrastructure Caterpillar business units Caterpillar dealers and suppliers.

• Assisting Network planners when needed to help interpret capacity and performance data and reports for their capacity planning needs.

• Enhancing existing systems by understanding use cases or requirements identifying areas for modification and improvement and executing the enhancements.

• Working with vendors on the integration of purchased application(s) and/or infrastructure.

• Providing assessments of response times and network traffic for new application deployments and releases / upgrades.

• Providing deeper analysis of application / network response times for issues and proactive improvements.

• Working directly on application / technical problem identification and resolution including off-shift and weekend support functions.

• Participating in integrated testing and user acceptance of application or infrastructure components.

• Designing and implementing processes or process improvements to aid in development and support.

• Responding to incidents assisting with analysis to improve MTTR.

• Investigating the network paths.

• Setting up network traces and analyzing traces.