Field Services Technician

ABOUT USAtMicrotechDPSwerea nationally trusted technology advisorypartner. We help businesses simplify technology reducing risk moving faster and staying competitive all through a personal customer-focused approach.

ABOUT THE ROLEAs a Field Service Technicianyoullbe the go-to technical expert for our clients working on-site to keep their equipment running smoothly. Your key responsibilities will include:

• Troubleshooting & Repairs:Diagnose and repair issues with printers copiers scanners and multifunction devices for our clients.
• Client Support:Provide friendly efficient technical support via phone email on-site visits and remote tools.
• Maintenance:Perform routine maintenance (cleaning calibration software updates) to ensure devicesoperateat peak performance.
• Installations:Run-up deliverand install printers multifunction devices and related software at client locations.
• Continuous Learning:Stayup-to-datewithMicrotechDPSproducts and technologies continuously expanding your technical knowledge.
• Team Collaboration:Work closely with fellow technicians and support teams to provide excellent service and solutions.

Although our base office is in Leeton this is a field service role focused on supporting customers across the local region.

ABOUT YOU

You are a customer-focused professional who loves solving technical problems. To be successful in this roleyoullhave:

• Previousexperience in a similar Field Service or technical support roleIT or Print
• A valid Class C drivers license and willingness to undertake regular travel and work indifferent locations
• Excellent customer serviceandcommunication skills
• Strong troubleshooting abilities and a proactive attitude.
• The ability to lift and carry heavy equipment and perform tasks that may require bending kneeling and standing for extended periods.
• An understanding of print device connectivity and basic IT issues. Relevant technical certifications or vocational training in electronics/computer systems are a plus (but not essential).

As part of the recruitment process pre-employment checks including a functional assessment will be conducted in line with physical requirements of the position as well as aNational PoliceCheck andWorking withChildrenCheck (Victoria and NSW).

PERKS OF THE ROLE

• Competitiveremunerationpackage: Base salary$50000$70000 (commensuratewith experience) super plus a company vehicle tools of trade laptop and phone.
• Supportive Culture: A friendly family-oriented team environment where integrity and honesty are valued.
• Growth Opportunities: Join a fast-growing purpose-driven company that offers training upskilling and clear career progression paths.
• Wellbeing: Access to our Employee Assistance Program (EAP) and year-round wellbeing initiatives to support you both at work and at home.

WHAT WE LOOK FOR

• Realpeople that always act with integrity and honesty.
• Passionatepeople inspired by and proud of our role in driving change through technology.
• Empoweredpeople steering the course of their own careers and service delivery style
• Resourcefulpeople creating inventive solutions to complex challenges
• Leaderswho set the bar high in the quality of work they deliver to clients

HOW TO APPLY

Submit your resume or alternativelyget in touch withus more information. If your application resonates with us you can expect a call to discuss this opportunity further. Please have confidence that we treat all applications as private and confidential.

To learn more about us go

Recruitment agencies weregoing solo on this one butwellgive you a call if we need a hand.