Field Services Technician

Learn more about working at Ledcor: Watch here.

Essential Responsibilities:

• Install maintain and repair various voice data VoIP security and Automation communication systems and equipment
• Conduct thorough site surveys to assess installation requirements and develop effective plans to ensure successful deployment
• Ensure all work orders and related documentation Field Level Hazard Assessments (FLHA) and Job Summary Reports (JSRs) are completed accurately and submitted in a timely manner
• Maintain compliance with internal processes and regulatory standards
• Provides clear and professional communication to customers regarding job progress estimated arrival times and any delays
• Proactively identify and communicate issues related to overbooking or underutilization to maintain service efficiency and customer satisfaction
• Building on your customer service skills you will ensure work orders are completed
• Drive to and from customer locations in a defined geographic area performing installation and repair of services on behalf of our client
• Utilize a laptop computer and various software applications

Qualifications:

• Minimum 1 year of experience in a telecommunications role or relevant training and experience working with any telecom network company or provider
• Excellent verbal and written communication skills in English as required
• Must have and maintain a valid provincial drivers license provide a clean drivers abstract
• Successful completion of pre-employment drug & alcohol requirements criminal background check
• Some knowledge or familiarity of working with Telecommunication networks or similar electrical fields
• Experience working independently and a strong technical aptitude
• Proven ability to work independently with minimal supervision demonstrating strong organizational and prioritization skills

Work Conditions:

• Company vehicle cell phone and tools provided
• Home based dispatching
• Travel to various sites is required
• This role requires working outdoors in various weather conditions
• Able to meet the physical requirements of the position which involves sitting standing bending climbing lifting (up to 50 pounds) working at heights and in all types of weather conditions (rain snow heat etc.)

Additional Information

Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page.