Health Program Manager II Equity & Cultural Care Officer Emergency Appointment (Homelessness)
Los Angeles, CA - USA
Job Summary
Position/Program Information
- Type of RecruitmentOpen Competitive - EmergencyFiling DatesApplications will be accepted from Wednesday May 13 2026 at 8:00 a.m. (PT) until Monday May:00 p.m. (PT). All applications must be received before5:00 p.m. (PT) on Monday May 18 2026 to be accepted.Exam NumberHH4542A-EAThe Department of Homeless Services and Housing (HSH) seeks to fill an emergency Health Program Manager II vacancy with an excellent candidate who will serve as HSHs Equity and Cultural Care Officer (ECCO). The ECCO will provide executive leadership for Anti-Racism Diversity and Inclusion (EDIA) initiatives embedding equity into organizational strategy decision-making and performance outcomes. This role will partner across the organization and with community stakeholders to advance evidence-based measurable equity improvements while fostering a culture of collaboration and engagement with internal and external stakeholders. The ECCO will translate community-led designs into a responsive and accountable public system embedding cultural sensitivity equitable education and inclusive practices across operations. Through evidence-based frameworks accountability measures and robust community engagement the ECCO will drive continuous improvement aligned with HSHs core values of equity transparency and collaboration.Under the emergency order applicants who meet the requirements may be hired for an initial period of up to 90 days with an opportunity for permanent County employment.During your initial work period you will be assessed on your work performance. This assessment will be weighted 100%.Those who successfully pass the assessment will be considered for permanent appointment to Health Program Manager II.
Essential Job Functions
- Leads the planning implementation and evaluation of equity engagement diversity inclusion and anti-racism initiatives at the enterprise level.
- Partners with executives to embed equity and engagement into strategy performance management decision-making and operations reinforcing accountability across departments.
- Develops and executes system-wide strategies and work plans ensuring alignment with departmental priorities funding requirements and regulatory guidelines.
- Integrates equity strategy into multi-year budgeting funding allocations performance-based contracting capital planning program inventory and fiscal tracking; identifies resource needs and funding opportunities.
- Leads equity assessment and reporting in collaboration with data analytics and evaluation teams to identify disparities conduct policy impact reviews and guide evidence-based community-informed interventions.
- Develops reporting mechanisms real-time dashboards and public-facing tools that integrate quantitative metrics with qualitative lived-experience data including surveys and targeted data collection for vulnerable populations.
- Establishes monitoring processes enabling real-time course correction and refinement of strategies to achieve EDIA objectives.
- Advises leadership and governing boards on risk exposure related to civil rights compliance disparate impact and equity performance gaps.
- Leads equity-centered workforce engagement and development to strengthen engagement belonging retention and alignment with HSHs mission.
- Implements staff engagement recognition and educational initiatives addressing equity diversity anti-racism systemic inequities disabilities and historical trauma.
- Supervises and directs staff and consultants providing guidance training and technical assistance on equity-focused practices cultural competency and program implementation.
- Coordinates stakeholder engagement efforts including collaboration with community-based organizations public agencies and impacted populations to inform program design and service delivery.
- Develops and implements policies procedures and program guidelines to ensure compliance with applicable laws regulations and funding requirements while advancing equitable practices.
- Prepares reports presentations and briefings for leadership governing bodies and external stakeholders translating program data and outcomes into actionable recommendations.
- Monitors program performance and resource utilization identifying areas for improvement and implementing strategies to enhance effectiveness efficiency and equitable service delivery.
- Conducts legal and institutional risk assessments to evaluate disparate impact exposure compliance vulnerabilities and risks affecting workforce practices client care funding structures and community trust.
- Implements mitigation strategies to reduce liability prevent inequities strengthen defensibility of equity-centered programs and reinforce accountability through proactive risk management.
- Leads equity communications and reporting in partnership with communications and public relations teams implementing messaging strategies coordinating community engagement and ensuring transparency of goals and progress.
Requirements
- Requirements to QualifyOption I: A Bachelors degree* from an accredited college or university in a discipline related to the core business function of the department AND Three (3) years of experience** at the level of*** the Los Angeles County class of Health Program Manager I****.
Option II: A Bachelors degree* from an accredited college or university in a discipline related to the core business function of the department AND Five (5) years of experience** at the level of*** the Los Angeles County class of Health Program Analyst III***** which must have included supervising analyst staff.
**A Masters degree* in a discipline related to the core business function of the department will be accepted for one (1) year of the required experience.You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.Special Requirement Information*To receive credit for your education include a copy of your official diploma official transcript or letter/certificate from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to and indicate your name the exam name and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents please visit:
and do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.***You may still qualify even if your job title isnt exactly the same as the ones listed. What matters is that your experience is at a similar level meaning your job involves similar responsibilities requires comparable skills and knowledge and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.****Experience at the level of the Los Angeles County class of Health Program Manager I is defined as having immediate charge of a medium-sized public health program or comparably-sized segment of a large public health program within the Department of Public Health.*****Experience at the level of the Los Angeles County class of Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing a small Countywide health program.LicenseA valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.Physical Class
II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending stooping or squatting. Considerable ambulation may be involved.Desirable Qualifications- Experience working for a public homelessness services agency providing direct field-based services such as LAHSA within the last 6 months.
- Experience leading or significantly contributing to organization-wide strategic planning and governance efforts including advising executive leadership on program priorities risks and operational decision-making.
- Experience developing and implementing performance measurement systems including tracking outcomes analyzing data and using findings to inform program improvements with an emphasis on equity or reducing disparities.
- Experience developing or overseeing policies and compliance processes assessing organizational risk and communicating program information to stakeholders including the public governing bodies or community partners.
Additional Information
- Exam ContentDuring your initial work period the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
Application and Filing InformationApplications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.Many important notifications will be sent electronically to the email address provided on the application so it is important that you provide a valid email address. Please add as well as and to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.You have the ability to opt out of emails from LA County. If you unsubscribe you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe you can always check for notifications by logging into and viewing your profile inbox which saves a copy of all emailed notices.Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address and if you already have a job seeker account on you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.Computer and Internet Access at Public LibrariesFor candidates who may not have regular access to a computer or the internet applications can be completed on computers at public libraries throughout Los Angeles County.Anti-Racism Diversity and Inclusion (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism Diversity and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality diversity and inclusion in recruitment selection and employment practices.Department Contact Name: Emily StrangerTeletype Phone:
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information please visit: Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations please visit: Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job and will also consider potential mitigating factors which may include but is not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles please visit our interactive Career PathFinder application at .Veterans Credit:
Pursuant to the County Charter and County policy in all open competitive examinations (i.e. examinations open to everyone) the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran as well as the spouse of a deceased or disabled veteran who served in the Armed Forces of the United States under specific conditions.
For more information on veterans credit please visit: September 2025
Required Experience:
Manager