Global Demand Planning Lead
Duncan, SC - USA
Job Summary
AFL manufactures industry-leading fiber optic cable connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today we manufacture thousands of products generate an excess of $3B in revenue and employ over 12000 associates worldwide. At AFL we recognize that our employees are our greatest asset. We hire and train each individual investing in them to ensure success in their careers. With a commitment to professional development and growth let us connect you to your next career opportunity.
What We Offer:
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development training and tuition reimbursement programs
- Excellent medical dental vision and life insurance policy options
- Opportunities for career advancement with an industry leading company!
The Global Demand Planning Lead is a senior leadership role responsible for building and leading AFLs global demand planning function which serves as a critical foundation of the companys Integrated Business Planning (IBP) process. This individual will develop and manage a high-performing team while driving accurate demand forecasts across a diverse multi-market product portfolio.
A key aspect of the role is serving as a strategic partner to cross-functional stakeholders including Sales Marketing Operations Finance and Supply Chain. Through this collaboration the Lead ensures that market insights and business inputs are translated into reliable data-driven demand plans that support both operational execution and financial performance.
This position is highly visible and influential playing a central role in shaping how AFL aligns its market understanding with internal planning processes to enable continued global growth. The Lead is responsible for improving forecast accuracy enhancing planning processes and ensuring that demand signals are effectively captured and reflected in company-wide plans.
Importantly the role acts as a neutral owner of the demand signal within the IBP framework. This means maintaining the integrity of the one set of numbers by ensuring that the demand plan reflects true market demand rather than being influenced by operational constraints supply limitations expedited orders or commercial pressure. By safeguarding this objectivity the Lead helps ensure that decision-making across the organization is based on consistent reliable data.
Overall this role combines leadership analytical rigor and cross-functional collaboration to align market demand with business execution making it a key enabler of AFLs strategic and operational success.
Key Results (First 1218 Months):
- Establish and operationalize a global demand planning model aligned with IBP cadence and one set of numbers.
- Deliver a consistent rolling 36-month unconstrained demand plan each cycle.
- Improve forecast accuracy and reduce bias through governance and root-cause analysis.
- Implement standardized dashboards and reporting with clear assumptions and change tracking.
- Build scalable team capabilities reducing reliance on ad hoc processes.
Responsibilities:
Leadership & Team Development- Build lead and develop a geographically distributed demand planning team.
- Establish clear roles expectations and career development pathways.
- Promote a culture of accountability continuous improvement and data-driven decision-making.
- Own end-to-end demand forecasting (statistical and consensus-based).
- Enhance forecasting methodologies using market data customer inputs and product insights.
- Improve forecast accuracy and bias (MAPE) through continuous improvement practices.
- Implement governance processes to ensure forecast adjustments add value.
- Communicate demand assumptions risks and outlook across all planning horizons.
- Lead the Demand Review process within AFLs IBP framework (Oliver Wight aligned).
- Ensure a single aligned demand plan integrated with commercial and financial plans.
- Prepare and deliver IBP artifacts (KPIs demand plans assumptions action tracking).
- Standardize IBP processes templates and governance to support maturity.
- Facilitate cross-functional alignment on demand trade-offs and prioritization decisions.
- Maintain objectivity as the neutral owner of the demand signal.
- Partner with Sales Product Management and Operations to translate market signals into plans.
- Align demand plans with supply and production strategies while maintaining an unconstrained view.
- Collaborate with Finance to align volume plans with revenue and margin targets.
- Identify and drive resolution of risks gaps and opportunities across the business.
- Lead optimization of demand planning systems (e.g. SAP IBP Kinaxis RapidResponse).
- Define system requirements and partner with IT to implement enhancements.
- Develop dashboards and analytics for real-time demand visibility.
- Ensure strong data governance planning hierarchies and forecast accuracy.
- Maintain auditable and traceable demand planning outputs.
Key Interfaces:
- Sales Leadership & Commercial Operations
- Product Management
- Supply Planning & Operations
- Finance / FP&A
- IT Analytics & Data Governance
Required Qualifications:
- Bachelors degree in Supply Chain Business Engineering or related field (MBA preferred).
- 10 years of supply chain experience including 5 years in demand planning leadership roles.
- Experience building or transforming demand planning functions in manufacturing environments.
- Hands-on experience with demand planning systems (SAP IBP Kinaxis or similar).
- Strong knowledge of IBP processes (Oliver Wight framework preferred).
- Demonstrated ability to link demand planning with financial and business outcomes.
- Excellent communication facilitation and leadership skills.
Preferred Qualifications:
- Experience in a global multi-site manufacturing environment with complex SKU portfolios.
- Familiarity with telecom broadband energy or data center markets.
- APICS CPIM or IBP certification.
- Experience in a matrixed or global enterprise environment.
About Company
AFL is a leading provider of fiber optic solutions for broadband networks, data centers, energy infrastructure, and other applications. We offer a wide range of products and services, including fiber optic cable, connectivity, fusion splicers, test and inspection equipment, and more. ... View more