Senior Manager, Strategic Partnerships & Cards, Greater China

JOB SUMMARY

Functions as the primary operational leader for Series by Marriott in Greater China focusing on operational excellence project development brand localization and owner relationship management by collaborating with development legal asset management and brand management team. Responsible for translating the brand strategy into operational reality managing new and conversion hotel projectes optimizing asset performance and enforcing the consistent delivery of the brand promise: simplicity authenticity and reassurance. This ensures the brand promise is embedded in daily operations embodying the tagline Regionally Created Globally the operation guidebook to execute regional operational plans and uphold brand standards ensuring strict alignment with global benchmarks and local market needs.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major; 10 years experience in hotel management operations sales and marketing brand managementor related professional area with regional brand or portfolio leadership experience preferred.

OR

4-year bachelors degree in Business Administration Hotel and Restaurant Management or related major; 8 years experience in hotel management operations sales and marketing brand management or related professional area with regional brand or portfolio leadership experience preferred.

CORE WORK ACTIVITIES

Global Standards Intepretation & Local Operating Model Development

Design and establish a scalable Greater China operating model for Series by Marriott embedding the core values of simplicity authenticity reassurance across brand standards service framework and guest journey design.

Translate global brand guidelines into locally executable standards balancing regional relevance with global consistency to uphold Regionally Created Globally Connected.

Roll out the local operation guide for Series by Marriott and ensure the hotel operation team fully complies maintaining high standards of brand alignment and service excellence

Maintain close regular alignment and effective communication with the Global Series by Marriott team ensuring full adherence and interpretation of lobal brand standards policies and strategic priorities.

Uphold and protect brand integrity at all levels acting as the key regional steward of the Series by Marriott brand promise identity and reputation.

Embody and operationalize the brand tagline Regionally Created Globally Connected fostering a strong link between local relevance and global consistency across the portfolio.

Proactively share regional insights market learnings and best practices with the global team contributing to the continuous evolution and success of the Series by Marriott brand worldwide.

End-to-End Brand Localization & Guest Expereince Enhancement

Spearhead the end-to-end localization adaptation and ongoing management of the Series by Marriott brand in Greater China balancing global brand essence with local culture guest expectations and market nuances.

Partner closely with the Global and GC Brand Management team to align on brand vision creative direction guest promise and experience pillars ensuring a cohesive brand story and consistent guest experience across all local touchpoints.

Project Pipeline Growth & Stakeholder Management

Collaborate closely and proactively with development legal asset management and brand management teams to evaluate and prioritize targeted new opportunities aligned with Series by Marriotts brand profile and growth strategy.

Drive the pre-opening strategy planning and execution for new properties or conversions including brand activation team setup systems integration and readiness for consistent guest experience delivery.

Foster strong relationships with owners investors and key stakeholders to accelerate project pipeline and support sustainable brand expansion in Greater China.