Head of Platform Engineering Underwriting

Role Description:

You will own the end-to-end architecture reliability and integration strategy forCogentiq-UWa cloud-native multi-tenant underwriting platform that provides centralized visibility governance and configuration across modules and agents.Youllarchitect high-performance backend systems design a robust integration layer with insurers core systems andthird-partydata providers and partner with Data Science to productionize agents safely andexplainable.

This is a hands-on leadership role:youlldefine the platform blueprint (APIs workflows state machines) set reliability and security bars (SLOs DR SOC2 readiness GDPR) build out observability & FinOps champion demo/sandbox environments and represent engineering in pre-sales and conferences.Youllalso hire and grow ahighcaliberteam that balances quality with execution speed.

You will:

• Architect the platforms multi-tenant API-first event-driven design including HIL (Human-in-the-Loop) workbenches exception handling state-machines and audit trails.

• Lead cloud deployment (multi-region auto-scaling active-active/DR) achieve 99.9% SLOs and design forlow-latencyreal-time APIs with graceful degradation.

• Own the integration layerout-of-the-box connectors for Guidewire/Duck Creek SSO (OAuth2/OIDC/SAML) third-party data (credit bureaus CAT/exposure models loss databases) and internal tools.

• Establish security & compliance (E2E encryption least privilege key rotation vuln scanning SOC 2 readiness GDPR-aligned data privacy with zero PII retention in analytics stores).

• Partner with Data Science to deploy agentic/LLM features with guardrails evaluation harnesses explainability and versioned rollout.

• Build observability (tracing/metrics/logs) alerting based on SLOs FinOps dashboards (cost monitoring/optimization) usage & billing/chargeback metering and ROI reporting.

• Stand up demo & sandbox environments (pre-loaded data module/agent config testing) to accelerate sales and implementation.

• Lead presales conversations with IT/Tech leaders handle RFPs deliver conference talks and act as a credible technical face of the platform.

• Hire mentor and evolve the team; define paved roads (CI/CD/IaC) coding standards and operational excellence (runbooks incident reviews upgrade pathways).

Technical Mastery:

Platform & Systems Architecture (SaaS/B2B)

• Multi-tenantAPI-first event-driven design withstate machinesfor underwriting workflows; strong versioning backward compatibility and feature-flagged rollouts.

• RobustHILandexception handlingwith auditability and idempotent reprocessing.

Cloud Reliability & Performance (SRE Discipline)

• Kubernetes IaC(Terraform/Helm)multi-regiontopologiesRTO/RPOdefined and tested autoscaling caching backpressure circuit breakers andp95 latencyownership.

Enterprise Integrations (Data Providers)

• REST/OAS3 webhooks OAuth2/OIDC/SAML API gateways; resilient connectors toGuidewire/Duck Creek credit/score providers CAT/exposure models loss databases;retries/DLQs/idempotencyanddynamic endpoint switching.

Security Compliance & Data Governance (BFSI-grade)

• E2E encryption KMS/Vault least privilege key rotation vulnerabilityscanning/pen tests;SOC 2 Type II readiness GDPR controls and anoPII analyticsarchitecture with anonymization pipelines and strict access controls.

Agents/AIProductionization& Data Collaboration

• Deployingagentic/LLMcomponents with guardrails sandboxed tool-use timeouts evaluation frameworks drift monitoring and explainability surfaced in theHILinterface; tight collaboration with Data Science across batch/stream features model registries and safe rollouts.

Qualifications:

Must-Haves

• 1215 yearsin backend/platform engineering with5 yearsleading platform or core backend teams forB2B/SaaSproducts.

• Proven ownership ofcloud-native multi-tenantplatforms with99.9% SLOsmulti-regiondeploymentsDR drills and incident management (runbooks postmortems).

• DeepexpertiseinKubernetesIaC(Terraform/Helm) API gateways queues/streams; strong command oflow-latencyAPI design caching and throughput optimization.

• Hands-onenterprise integrationsexperience with insurer core systems (preferablyGuidewire/Duck Creek) SSO (OAuth2/OIDC/SAML) andthirdpartydata sources.

• Strongsecurity & compliancegrounding: encryption at rest/in transit secretsmgmt key rotation SOC 2 readiness GDPR-aligned data privacy audit trails.

• Demonstrated delivery ofagentic/LLM or ML-powered featuresin production with measurable reliability and quality (evals guardrails rollbacks).

• Effectivecustomer-facingcommunicatorconfident with CIO/CTO/CISO stakeholders experienced inpresales RFPs and conference presentations.

• Track recordbuilding high-performing teams and cultures balancingquality with speed(paved roads CI/CD trunk-based dev strong code review standards).

Nice-to-Haves

• Direct accelerators or integration frameworks forGuidewire/Duck Creek; BPM/workflow engines (Temporal/Cadence Camunda).

• FinOps practice leadership: cost allocationshowback/chargebackoptimizationplaybooks.

• Experience designingusage/billing metering ROI dashboards andadmin/observabilityportals.

• Prior conference talks publications or community contributions