Division of Technology Services (DTS)
1400 West Washington Street Phoenix Arizona 85007

Salary: $99958 - $109959

Grade: S29

Closing Date: May 18 2026

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!

The Department of Economic Security Division of Technology Services (DTS) is seeking an experienced and highly motivated individual to join our team as an Application Development Supervisor (DTS Engagement Manager DBME). This will be done for both sectors to determine the requirements and to identify equipment or resources necessary to accomplish the projects for each group. This position will act as IT Project Leader for DES groups (AZTECs DBME) when assigned and make decisions on customer requests for feasibility system needs work schedules/tasks/time frames as needed. This position will act as IT Project Manager for DES groups (AZTECs & DBME) when assigned and make decisions on customer requests for feasibility system needs work schedules/tasks/time frames as needed.

This position may offer the ability to work remotely within Arizona based upon the departments needs and continual meetings of expected performance measures.

The state of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Responsibilities include but are not limited to:
Supervises the staff by defining and establishing schedules setting priorities providing support/direction and dealing with administrative issues as needed. Trains staff on operational procedures and troubleshooting techniques. Coaches team members on performance completes employee performance evaluations and recommends pay actions.
Supervise planning of project tasks determine priorities assign work to staff evaluate and implement internal procedures as an active team member. Communicate to project staff on policies procedures and directives. Maintain needed staff level ensure staff training requirements are met.
Participate actively as a project team leader monitoring project progress assess change impact perform program testing and maintain a reporting structure to measure accomplishments and schedule work. Consult with team members on technical issues. Review and approve staff output e.g. analysis and definition documents design documents and program specifications.
Attend project staff meetings; write project work plan and status/progress reports.
Meet/confer with Customer departments to gather data to review project documents and other products to discuss plans changes and problems and to propose alternative and solutions. Conduct user reviews obtain approval of design documents/products; assess impact of changes to design modify as required.
Maintain competence in system development skills and techniques and current Information Technology.

Knowledge of:
Thorough knowledge of service offerings customer service principles and processes back-office server applications desktop applications web-based applications client/ server applications computer/networking hardware standard operating systems common third-party software applications internally developed custom applications application integrations networking protocols and any other computer-related technologies -Knowledge of all aspects of information Technology including application program development and system design and implementation techniques.
Digital computer equipment including mass storage services communications systems and on-line computer capabilities.
Must be knowledgeable of industry standards and trends in computer hardware and software the overall mission and specific programs administered by DES and the responsibilities of the Division of Technology Services in supporting the delivery of services for DES systems.
Computer programming applicable programming languages database programming and design job control language.

Skill in:
Administrative and supervisory skills.
Excellent interpersonal written and oral communication.
Communication interpersonal relationship implementation and leadership.
Build strong relationships inside and outside the organization.
Translate systems and program specifications into coded computer instructions; all new or modified systems are prepared with necessary manuals charts diagrams and form design; all documentation is written to accurately reflect program operations within DTS standards.
Team building skills conflict resolution proficient in written and oral communication be proficient utilizing software products and related deliverables.
Production problems are handled with minimal impact to production schedules; follow-up reporting is completed with resolution of the problem and no other production jobs being affected due to the solution of production problems.
Resolve incidents/problems efficiently and effectively recognizing customers competence levels and able to approach each level appropriately.

Ability to:
Process ideas logically and to completion.
Communicate effectively with individuals at all organizational levels.
Balance prioritize and organize multiple tasks.
Demonstrated ability to supervise small to medium teams
Work collaboratively in teams and across organizations
Design effective Information Technology systems develop programs author design documents.
Ensure programs are written within DTS standards; all new and changed program coding have been tested as indicated by output; all test results have been desk checked and walked-through; user sign-off on test results have been obtained.
Develop effective training plans to maintain a well-trained employee.
Provide training and direction to Information Technology Specialists on the principles and
practices of computer programming.
Demonstrated ability to evaluate and test emerging technologies.
Demonstrated ability to understand and anticipate needs and priorities of both internal and external customers Licenses.

The ideal candidate for this position will have:
N/A

This position may require driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
Employees shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 41-1969.
Bachelors degree OR 3 or more years of experience in related discipline (or equivalent experience).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona please visit our benefits page.

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact Benson Walker at or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation.