Senior Security Officer II
Pompano Beach, FL - USA
Job Summary
- Ability to push and pull up to 250 pounds
- Ability to lift and carry objects up to 50 pounds
- Ability to bend stoop twist reach and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing or sitting position and/or walking motion for extended period
- Ability to work in a smoking and pet-friendly environment
Responsibilities
- Knowledge and ability to perform assigned duties of all subordinate positions.
- Provide excellent guest service at all times
- Ensure the safety and security of team members and programs and processes to reduce and control loss time injuries.
- Delegate authority and assign responsibilities.
- Investigate incidents and/or customer complaints compiling data for accurate reporting.
- Ensure all policies and procedures are being followed and monitored during the shift.
- Review shift activities with Security Management.
- Have complete knowledge of all casino events and promotional activities and assist as needed.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory departmental and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations including late nights weekends and holidays; shifts and work locations may change.
- Assist in maintaining a spotless casino by disposing of any cups glasses bottles or other items left on the floor by guests.
- Perform other duties as assigned or reasonably requested by any member of management.
Qualifications
- Must be 21 years of age or older
- Proficient in English verbal and written
- Flexible to work various shifts weekends and holidays
- Must be able to obtain and maintain a 1055 gaming license.
- Acquire and maintain CPR/AED certification.
- A high school diploma or GED equivalent.
- Two to Three years experience in security preferred.
Required Experience:
Senior IC
About Company
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown thro ... View more