Agentic Builder

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform empowering brands to deliver meaningful connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite Emplifi provides innovative data-driven insights and AI-powered tools to help brands optimize social media performance elevate their influencer marketing strategies and deliver impactful customer engagement across marketing commerce and care.

About the Role

Were not running an AI pilot. Were not building a chatbot. Were systematically rebuilding every repeatable workflow in the company across Sales Marketing Finance CS HR Legal and Operations on an AI-native foundation. We call this program AI Pioneer and it is the defining internal initiative of the next 18 months at Emplifi. The Agentic Builder role is the engine of AI Pioneer.

Youll be embedded directly into business teams operating inside a federated model: a small central hub provides governance and shared tooling (LLM gateway eval harness MCP server registry); you ship inside the business. This is a hybrid role: part workflow engineer part systems thinker part domain translator. Industry calls it Forward Deployed Engineer or AI Solutions Engineer. This is not a consulting role. You dont recommend and move on; you build you ship and you own whether it works.

What Youll Do Here

Discover & Design

• Embed within business teams to map existing workflows identify automation opportunities and prioritise by impact and feasibility.
• Translate business goals into concrete agentic workflow specifications defining inputs outputs decision logic and human-in-the-loop touchpoints.

Build & Deploy

• Design and ship end-to-end AI workflows using no-code/low-code platforms (Make or equivalent) and LLM-powered tools.
• Engineer prompts as production assets versioned evaluated regression-tested. Not vibes. Reusable prompt chains over one-shot cleverness.
• Integrate with APIs CRMs data warehouses and internal tools comfortable with JSON payloads webhooks and auth patterns without needing to write full backend code.
• Use AI coding assistants (Claude Gemini ChatGPT and Cursor)to produce adapt and debug scripts.

Embed & Enable

• Act as the in-team AI expert for your assigned function training colleagues documenting workflows and building institutional knowledge.
• Collaborate with central engineering and the AI Pioneer Governance team when workflows require production infrastructure security review or data pipeline work.

Iterate & Scale

• Maintain and improve shipped workflows based on usage feedback; establish monitoring fallback logic and human escalation paths.
• Surface reusable patterns and components across functions and contribute to the organisations agentic playbook.

What Youll Bring to Us

Technical Floor

• Advanced prompt engineering systematic versioned regression-tested. Youve shipped prompt chains that survive contact with real users not just demo data.
• Proficient with no-code/low-code automation tools at the complex end of the spectrum: multi-step workflows conditionals error handling loops.
• API literacy without hand-holding: read docs handle OAuth/API keys parse JSON paginate retry respect rate limits.
• Understands data shapes and how poorly formatted output breaks downstream steps.
• Can read lightly edit and debug code (Python JavaScript) produced by AI coding assistants.
• Familiar with LLM concepts: context windows temperature tool use structured outputs RAG basics.
• Eval and observability mindset: You instinctively reach for an eval harness before a workflow goes live. You know that it worked when I tested it is not a release criterion.
• Cost awareness: you can estimate token cost per run spot a workflow that will bankrupt itself at scale and choose model tier (Haiku/Sonnet/Opus or equivalent) deliberately.

Systems & Process Thinking

• Thinks in workflows not tasks naturally maps processes end-to-end before touching a tool.
• Comfortable designing for failure: edge cases fallback paths and human escalation.
• Can scope what should and shouldnt be automated knows when a human decision is irreplaceable.

Domain Translation

• Can sit in a business team conversation and extract the automatable signal from the noise.
• Understands enough about functional operations (finance cycles campaign pipelines hiring workflows CS escalations) to build for how teams actually work not how they say they work.
• Can explain why something works (or doesnt) to people who dont code without talking down to them or hiding behind jargon.

Governance Risk & Security Literacy

• Recognize when a workflow touches personal data financial data customer data or regulated content and route to central governance before shipping not after.
• Understand basic threat surface: prompt injection data exfiltration via tool calls over-permissioned agents secret handling.
• Comfortable with audit trails access scoping and least privilege defaults.

Delivery & Ownership

• Ships working solutions demonstrates bias toward done over perfect with a clear standard for what done means.
• Owns outcomes not just outputs follows through on whether the automation is actually being used and delivering value.

Collaboration & Influence

• Earns trust quickly within business teams by demonstrating domain curiosity and delivering fast.
• Comfortable operating as a change agent in teams that may be skeptical wins people over through results not persuasion.
• Knows when to escalate and involve central engineering and how to hand off cleanly.

What We Offer

• International and fast-paced environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Chance to work with the worlds biggest brands at the CX tech leader
• Agile and open-minded culture with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
• Flexible working environment
• Internal tech talks Udemy courses and workshops
• Meetups & conferences
• Possibility to work from offices in Prague (Karlin) Brno (Impact Hub) Pilsen (Roudná) or remotely within the Czech Republic
• Theres more as well! Speak with us to find out all the details!

At Emplifi we are committed to creating a workplace where everyone is valued respected and empowered to bring their whole selves to work. We welcome applications from individuals of all ages races religions genders sexual orientations gender identities and LGBTQ communities.

Emplifi offers a safe inclusive and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.