Cloud Developer – GNOS Platform (Glenview, IL)

Cloud Developer GNOS Platform (Glenview IL)

The GNOS Cloud Developer is part of GNs R&D organization and designs builds and operates cloud-native services for the GNOS platform a core foundation for our fitting software and patient-facing solutions in the US and globally.

You will sit inside R&Ds product development teams working closely with product management architects and application teams to create secure scalable cloud services that enable hearing care professionals partners and end users to configure fit and manage GN hearing solutions.

You will collaborate with colleagues across R&D sites in the US Denmark Poland and India to ensure GNOS services are robust observable and easy for downstream applications (fitting tools mobile apps portals) to consume.

Key Responsibilities

1. Design & Development (R&D focus)

• Implement cloud-native backend services and APIs for GNOS that directly support GNs hearing products and R&D roadmaps.
• Translate product requirements and system designs into well-structured maintainable cloud solutions with clear interfaces and versioned contracts.
• Contribute to a modular platform architecture that can be reused across product lines markets and channels (fitting patient apps professional portals partner integrations).

2. Cloud Infrastructure & Operations

• Contribute to infrastructure-as-code (e.g. ARM/Bicep/Terraform) and deployment patterns for GNOS services inMicrosoft Azure.
• Help design and implement resilient observable services (logging tracing metrics alerts) aligned with product and platform SLAs/SLOs.
• Participate in operational support and incident analysis for R&D-owned cloud services feeding learnings back into design and code.

3. Quality Safety & Security by Design

• Apply secure coding and privacy-aware design adhering to GNs R&D quality system and relevant standards for health/medical contexts where applicable.
• Work closely with R&D test engineers (including teams in Hyderabad/iRay and other locations) to ensure comprehensive test coverage (unit integration contract performance).
• Support early defect discovery by integrating tests static analysis and security checks into CI/CD pipelines and by designing testable services and APIs.

4. Cross-Disciplinary Collaboration

• Work in agile product-focused R&D teams that include software engineers testers product owners UX and system architects.
• Participate in backlog refinement estimation and technical design discussions balancing platform health with product delivery.
• Collaborate effectively with client application teams (e.g. fitting software mobile apps portals) so GNOS services meet their functional and non-functional needs.

5. Continuous Improvement & Innovation

• Identify and help address technical debt in GNOS services focusing on areas that unlock product innovation performance or reliability.
• Contribute to improving the R&D development environment including CI/CD pipelines observability and use of tools like GitHub and GitHub Copilot.
• Stay current with cloud platform and health-tech trends and bring relevant ideas into the GNOS and R&D roadmaps.

Required Qualifications

• Bachelors degree in computer science Software Engineering or a related field or equivalent practical experience.
• 35 yearsof professional experience developing backend or platform services in production environments.
• Direct experience with at least one major cloud provider such as Microsoft Azure including services like API management databases messaging identity and containers.
• Proficient in programming with at least one backend language (for example C#/.NET Java or designing and implementing RESTful APIs consumed by other R&D teams or external partners.
• Practical experience with CI/CD automated testing and Git-based workflows (GitHub or similar).
• Demonstrated focus on reliability maintainability and security in solution design and implementation.

Preferred Qualifications

• Experience withAzureservices such as Azure App Service AKS Azure Functions Azure API Management Azure SQL/Cosmos DB Service Bus/Event Grid.
• Experience with event-driven architectures or microservices in a product/R&D context.
• Familiarity with regulated environments (e.g. medical devices health tech) or solid understanding of privacy and data protection requirements.
• Experience with observability tooling (e.g. Application Insights Prometheus/Grafana OpenTelemetry).
• Experience working in distributed R&D teams across multiple time zones.
• Familiarity with GitHub Actions GitHub security features and AI-based coding assistants such asGitHub Copilot.

Key Skills & Behaviors (Aligned with Our Commitments)

Be a Customer Geek

• Connects platform and R&D work to the needs of hearing care professionals patients and partners.
• Uses data and feedback from real-world use to influence technical decisions and prioritization.

Make It Happen

• Takes ownership from design through deployment and monitoring ensuring R&D commitments are met.
• Communicates risks and trade-offs clearly and helps remove roadblocks for the team and dependent product teams.

Embrace to Win

• Contributes to a psychologically safe inclusive R&D environment where experimentation and learning are encouraged.
• Welcomes diverse perspectives and gives/receives feedback with candor and respect across sites and disciplines.

Success Measures

• Stability and performance of GNOS services supporting R&D products (SLA/SLO adherence incident metrics).
• Quality outcomes (defect density escaped defects test coverage reduced rework).
• Contribution to on-time high-quality delivery of R&D product milestones and platform increments.
• Measurable improvements in platform health and developer experience (reduced tech debt improved observability smoother releases).
• Positive feedback from R&D peers product stakeholders and consuming teams (fitting mobile portals).

Pay Transparency Notice

• The target annual compensation for this position can range from $95000..00 with a discretionary bonus if you are an active employee as of the fiscal year-end.
• Compensation for roles at GN depends on a wide array of factors including but not limited to location role skill set and level of experience
• To remain competitive GN offers a competitive benefits package including annual bonuses health insurance a 401(k) plan and paid vacation and holidays.

We encourage you to apply

We highly value a mindset and motivation that aligns with our core values to not only ensure growth for you but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. Should you have any special requirements for the interview please let the Hiring Manager know upon accepting the invitation to interview.

Disability Accommodation: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail or call . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing audio video and gaming solutions. Inspired by people and motivated by innovation we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems improve communication and collaboration for businesses and provide great experiences for audio and gaming users.

Future of GN

GN Store Nord A/S has entered into a definitive agreement for the sale of GNs Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.

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