Lead Field Service Representative

Job Summary

As a Lead Field Service Representative you will be providing operations maintenance & repair expertise on water treatment systems at a variety of customer sites. This critical role involves working on a variety of technologies including media filtration softening reverse osmosis (RO) ion exchange (IX) de-oxygenation electro deionization ultrafiltration (UF) wastewater etc. To be successful in this profession youll need to have strong mechanical/electrical/chemical and problem-solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel proud of heres more...

This is a traveling role that will assist and cover our clients throughout the Great Lakes region including: Michigan Northern Indiana Northern Illinois Wisconsin Minnesota and Iowa. Candidates must live within that territory to be considered.

What you will do:

• Operate monitor and optimize equipment performance
• EHS (Environment Health & Safety) is always at the core of every activity and process
• Conduct maintenance and calibration activities
• Perform analytical testing such as: turbidity hardness chlorine pH CO2 O2 SDI TOC in addition to various other site-specific testing requirements -Monitor and maintain chemical injection systems
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Carry out mechanical electrical and controls troubleshooting on equipment such as valves air compressors ejectors process pumps blowers and instrumentation
• Create and maintain site paperwork and provide customers with detailed technical summaries of work performed
• Consult with customer management and operation teams
• Ensure contract compliance of volume and quality specifications
• Other duties as required

Qualifications :

Knowledge Skills & Abilities 

• Accountability
• Customer Service Strong Communication 
• Computer Proficient
• Handle multiple shifting demands professionally adapting to dynamic business & industry situations.
• Be a considerate listener and clearly communicate ideas and solutions in a professional manner.
• PLC Programming

Education & Experience
Required:

• High School Diploma / GED 
• Demonstrated ability to work independently and remotely with project teams
• Valid Drivers License 

Preferred (if applicable):

• Bachelors degree in a relevant field (STEM)
• 5 years of experience in a field service plant production or technical support role.
• Strong problem-solving analytical and critical thinking skills.
• Excellent communication interpersonal and leadership abilities.

Working Conditions 

• Ability and willingness to perform physical duties such as lifting climbing working at elevated heights and manual dexterity
• Ability and willingness to work confined space entry
• Ability and willingness to work in range of environments to include but not limited to industrial
• Ability and willingness for on call status for emergency response
• Travel 80 90%
• This position is an hourly position that is overtime eligible

Additional Information :

At Veolia we realize diverse teams make smarter decisions deliver better results and build stronger communities. Were an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets we also offer competitive compensation and benefits that include:

• Compensation - The salary range is tied to the market for similarly benchmarked roles.  The range is not an absolute but a guide and offers will be based on the individual candidates knowledge skills experience and market conditions as well as internal peer equity.  Depending upon all the preceding considerations for the final selected individual candidate the offer may be lower or higher than the stated range: $33-$40 USD (No Bonus)
• Medical Dental & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

This position is expected to stay open until June 15 2026. Please submit your application by this date to ensure consideration.

Disclaimer: The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia and no fee will be due.

All your information will be kept confidential according to EEO guidelines.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work :

Yes

Employment Type :

Full-time