Contract Coordinator
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Date Posted:
Country:
United KingdomLocation:
Otis Cardiff 2 Alexandra Gate Ffordd Pengam Cardiff CF24 2SA.Bristol
Would you like to join a truly international talent driven company with values that focus on Performance Quality Innovation and Employee Opportunity
What are we looking for
Otis is currently recruiting for Contract coordinator to be based in our Bristol Offices. The main goal of this role is to support the daily management of a large high profile contract within South Wales organizing on-time delivery of maintenance and repair works and supporting all operational and sales activity relating to the contract. Deliver customer satisfaction and quality in order to ensure retention and sustainable long term growth of the contract
As a contract coordinator you will:
Maintain regular customer communication preparation and delivery of reports for all equipment out of action and requiring repairs or upgrades.
Be the Point of contact for customers for day to day enquiries. Focused on resolution to minimize escalations
Support preparation of quotations for repair/upgrade works from multiple sources
Extract details from CRM system to support customers with regulatory / statutory compliance issues.
Support the operational team with any complaints investigation and resolution
To be successful in this role you will:
Have building services industry experience ideally with field service delivery
Have experience of workload planning/scheduling in an engineering environment
Have experience of Microsoft office programs including Excel Word and powerpoint
Have experience of service contract delivery for large customers
What can we offer you
Strong Remuneration Package
A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme
A culture which encourages innovative ideas and appreciates our talent is the key to our success
More about us:
Otis Elevator Company is the worlds largest manufacturer and maintainer of people-moving products including elevators escalators and moving walkways. Otis is a wholly owned subsidiary of United Technologies Corporation. Headquartered in Farmington Connecticut USA Otis employs more than 60000 people offers products and services in more than 200 countries and territories and maintains more than 1.35 million lifts and escalators worldwide.
We are a company with a big commitment to the continuing development of everyone who works for us strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.
We welcome applications from talented Administrators Sales Administrators Customer Service Representatives Branch Administrators Engineering Support Administrators / Coordinator Accounts Assistants and Team Administrators who live within a commuting distance of Bristol.
Our commitment to diversity and inclusion helps ensure the ideas perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
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Required Experience:
IC
About Company
Otis is a leading manufacturer and maintainer of Elevators, Escalators, Moving Walkways with world class modernization tools & service packages for buildings
