Quoting and Sales Coordinator

HEF And TS US

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profile Job Location:

Springfield, VT - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

The HEF Group a global leader in the science of tribology for more than 50 years and offers innovative nitriding surface treatments and PVD thin-film coating solutions for corrosion wear and friction reduction of automotive and industrial machinery HEF is active in more than 40 countries throughout Europe Asia and the Americas engaged in providing Liquid Nitriding services & chemicals; PVD based coating services; tribology testing services; and supplying engineered sleeve bearings & bushings for demanding industrial applications.
HEF Group operates a global service jobbing network that provides our nitriding treatments and PVD coating services to manufacturers of automotive components and precision components used in industrial equipment such as pumps valves compressors hydraulic gearboxes etc. TS USA a subsidiary of HEF Group which operates several processing facilities in the US is seeking an experienced Quoting and Sales Coordinator. For more information about HEF please visit .
Key Responsibilities
Quoting & ERP Support
  • Prepare accurate and timely quotes for two manufacturing sites
  • Enter all quote information into the ERP system
  • Collaborate with Plant Managers to gather pricing lead times and production details
  • Route completed quotes for the Sales team for followup and further customer communication
  • Schedule meetings as needed for quote review or discussion with sales operations and management
  • Maintain organized records of quotes and related documentation
Sales Support & FollowUp
  • Monitor and manage the shared sales inbox outside of CRM workflows
  • Follow up on aging quotes and coordinate with Sales on next steps
  • Log all new sales calls and inquiries into the CRM system
  • Maintain and update customer contact lists to ensure accuracy
  • Support the Sales team with coordination and administrative assistance as needed
FrontLine Communication
  • Handle all incoming calls for the company
  • Professionally route calls to appropriate departments or individuals
  • Serve as a positive and knowledgeable first point of contact for customers vendors and partners
Marketing & Operations Support
  • Assist the Marketing Department with coordination data management and execution support as needed
  • Support the Operations Manager with reporting scheduling and administrative coordination
  • Help facilitate communication between sales marketing and operations teams
Reporting & Sales Operations
  • Track key sales quoting and operational KPIs
  • Generate basic reports related to sales activity or production data (reporting only)
  • Ensure consistency and accuracy across ERP CRM and internal sales records
  • Identify opportunities for improved efficiency within quoting and sales support processes
Qualifications
  • Minimum 2 years experience in customer service inside sales and/or sales operations
  • Demonstrated personal leadership (leading by example positive attitude problem-solving mentoring of others initiative)
  • Strong experience with ERP systems required
  • Experience using CRM systems for sales tracking and reporting
  • Effective listening communication (verbal and written) skills
  • Comfortable in a fast-paced customer-driven change-focused environment
  • Ability to manage multiple priorities across two manufacturing sites
  • Good judgment problem-solving and decision-making ability
  • Team player who works productively and demonstrates leadership potential
  • Ability to perform business math and read financial reporting
  • Computer experience Microsoft Outlook Excel and Word
Benefits:
  • Benefits start 30 days from hire 1st of the next month
  • 9 paid holidays birthday off
  • PTO accrual and personal time
  • 401K with company match after a year
HEF and TS US is an Equal Opportunity Employer. HEF and TS USA does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications merit and business need.



Required Experience:

IC

The HEF Group a global leader in the science of tribology for more than 50 years and offers innovative nitriding surface treatments and PVD thin-film coating solutions for corrosion wear and friction reduction of automotive and industrial machinery HEF is active in more than 40 countries throughout...
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