Director, Product Operations

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara we are helping improve the safety efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP these industries are the infrastructure of our planet including agriculture construction field services transportation and manufacturing and we are excited to help digitally transform their operations at scale.

Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions including Video-Based Safety Vehicle Telematics Apps and Driver Workflows and Equipment Monitoring. As part of a recently public company youll have the autonomy and support to make an impact as we build for the long term.

About this role:

The Director of Product Operations is a critical leadership role at the intersection of product strategy and operational excellence. You will serve as the connective tissue across Samsaras Product Engineering Design and Go-to-Market teams ensuring that our product development engine runs with clarity speed and discipline. This is a high-impact high-visibility position with broad responsibility for how the product organization operates plans and executes.

This is a remote position open to candidates in the U.S. Relocation assistance will not be provided for this role.

In this role you will:

• Own and evolve the product operating model including annual planning quarterly product reviews and weekly/monthly product leadership cadences to keep teams aligned and moving fast
• Drive cross-functional accountability between Product Engineering Design Data Science and GTM teams by facilitating structured communication decision-making forums and program tracking
• Lead and develop a team of Product Operations managers setting a high bar for operational excellence across the organization
• Build and maintain a robust Product Insights capability synthesizing customer feedback usage data market signals and competitive intelligence to inform product strategy and prioritization
• Partner with the Product & Engineering leaders to develop and track KPIs and success metrics across the product portfolio driving accountability and visibility into progress
• Design and implement scalable processes for product launches feature rollouts and go-to-market coordination ensuring smooth handoffs between product and commercial teams
• Identify and eliminate operational bottlenecks that slow product velocity; proactively improve how the team works not just what it ships
• Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
• Hire develop and lead an inclusive engaged and high performing team

Minimum requirements for the role:

• 10 years of experience in product management product operations program management or a closely related field
• 5 years in a product operations chief of staff or senior program management role within a product-led technology company

An ideal candidate also has:

• Strong curiosity about emerging technologies including a proactive interest in exploring and applying AI-driven solutions
• Proven track record of building and scaling operational systems and processes across large cross-functional product organizations
• Strong analytical skills with experience using data to drive product decisions measure success and identify opportunities
• Excellent communication and influence skills; able to drive work to clear conclusions proactively escalate to maintain momentum and surface disagreements early and directly
• First-hand experience using AI tools to build prototype or analyze data (e.g. Cursor Claude etc.)
• Strong preference for a detail-oriented hands-on contributor with a track record of delivering results directly
• Experience operating in a fast-paced high-growth technology environment