Document Processing & Mail Operations Specialist

LOCATION: Addison Texas

16750 Westgrove Drive Suite 600

Addison TX 75001

REQUIREMENTS:

• Onsite position working Monday through Friday 8 AM to 5 PM at HealthMarks corporate office in Addison Texas
• The requirements for this role include strong communication skills attention to detail and problem-solving skills.
• Must possess a high school diploma or GED
• This role requires you to have multiple responsibilities that will need to be done daily.
• Excellent attention to detail and works well in a team environment.
• Ability to work overtime as business needs require
• Strong organizational skills
• Intermediate skills in Microsoft applications such as Word and Excel
• Must be able to lift over 50 lbs on occasion

Daily Roles and Responsibilities:

• Maintain the Ready to Release/Available for Download queue being pushed out periodically throughout the day.
• Responsible for packaging weighing & labeling of printed materials for shipping to clients via USPS FedEx or UPS.
• Maintains quality and cleanliness of the work environment and equipment.
• Keep printers Postage Meter and folding machine maintained and in good working order.
• Maintain a working inventory of supplies to ensure all materials required for the job are available.
• Report on-hand inventory to the manager to ensure accurate ordering of supplies.
• Ensure that all documents letters and other mailing items are shipped to the correct addresses and that all HIPAA Standards are met while handling PHI.
• Ensure that all mail is processed and shipped daily Mon-Fri.
• All mail must be shipped in its entirety and in a timely manner (By 4 pm) every day Mon-Fri.
• Follow the workflow designed for Med-Release to ensure all documents/record are being sent/transmitted in a timely manner.
• Ensure we are sending out the complimentary downloads in the Available for Download status.
• Ready to Release status will require mailing faxing or placing on CD the hard records.
• Ready to FedEx status will require creating tracking either through FedEx or certified mail.
• Mailing Radiology CDs with their corresponding Records and/or request documents.
• Burn records to CD/DVD as required by the requestor.

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.