Senior IT Infrastructure Engineer
Fremont, CA - USA
Job Summary
The Senior IT Infrastructure Engineer is responsible for designing implementing supporting and maintaining the organizations core IT infrastructure across network server cloud cybersecurity identity endpoint and backup/disaster recovery environments. This role supports reliable secure and scalable IT operations while helping protect business systems users and data.
The position requires hands-on technical experience with enterprise infrastructure technologies including firewalls Fortinet virtualization platforms Nutanix VMware cloud services identity platforms endpoint management cybersecurity tools and IT service management systems.Responsibilities
Network Infrastructure
- Design configure monitor and support enterprise network infrastructure including LAN WAN VPN wireless routing switching and firewall environments.
- Administer and troubleshoot Fortinet firewalls VPNs security policies NAT rules routing IPS/IDS and network segmentation.
- Support secure remote access technologies including ZTNA solutions.
- Assist with network performance monitoring capacity planning and availability improvement.
- Maintain accurate network diagrams firewall rules documentation and infrastructure standards.
Server Virtualization and Data Center Infrastructure
- Manage Windows and Linux server environments including patching monitoring performance tuning and troubleshooting.
- Administer virtualization platforms such as VMware and Nutanix.
- Support compute storage and hyperconverged infrastructure environments.
- Perform system upgrades migrations lifecycle replacements and infrastructure optimization.
- Maintain server hardening standards baseline configurations and operational documentation.
Cloud Infrastructure
- Support cloud environments in Microsoft Azure and AWS.
- Assist with cloud networking identity integration storage compute backup security and monitoring.
- Support hybrid infrastructure integrations between on-premises environments and cloud platforms.
- Assist with cloud security controls access management logging and cost optimization.
Identity Access and Endpoint Management
- Administer Active Directory Group Policy DNS DHCP and related Windows infrastructure services.
- Support identity and access management platforms such as Okta and Microsoft Entra ID.
- Assist with SSO MFA conditional access role-based access and account lifecycle management.
- Support Microsoft Intune for endpoint enrollment configuration profiles compliance policies application deployment device security and remote wipe.
- Maintain endpoint standards for laptops desktops and servers.
Cybersecurity Operations
- Support cybersecurity tools and processes across endpoint email network identity and cloud environments.
- Administer or support tools such as EDR/XDR Darktrace Mimecast Microsoft Purview Okta Fortinet security features and related monitoring platforms.
- Assist with vulnerability management patch compliance security alert triage incident response and remediation.
- Support data protection initiatives including DLP retention classification encryption and secure file handling.
- Help maintain security documentation evidence and controls aligned with company policies and compliance requirements.
Backup Disaster Recovery and Business Continuity
- Manage backup and recovery platforms for servers cloud systems file shares and critical applications.
- Support Backup/DR planning testing documentation and recovery validation.
- Monitor backup jobs troubleshoot failures and ensure recovery objectives are met.
- Assist with disaster recovery exercises and infrastructure resilience improvements.
IT Operations and Service Management
- Use ServiceNow or similar ITSM platforms to manage incidents requests changes problems and operational tasks.
- Participate in change management maintenance windows root cause analysis and escalation processes.
- Provide Tier 2/Tier 3 technical support for infrastructure-related issues.
- Collaborate with IT support teams security teams vendors MSPs and business stakeholders.
- Create and maintain technical documentation runbooks diagrams standards and procedures.
Qualifications
- 8 years of hands-on experience in IT infrastructure network systems cloud or cybersecurity engineering.
- Strong experience supporting enterprise network and firewall environments preferably Fortinet.
- Experience with VMware Nutanix or other virtualization/hyperconverged infrastructure platforms.
- Strong knowledge of Windows Server Active Directory Group Policy DNS DHCP and file services.
- Experience with cloud platforms such as Microsoft Azure and AWS.
- Experience with identity platforms such as Okta Microsoft Entra ID SSO and MFA.
- Experience with endpoint management tools such as Microsoft Intune.
- Working knowledge of cybersecurity tools including EDR email security DLP SIEM/NDR and vulnerability management.
- Experience with backup disaster recovery and infrastructure monitoring tools.
- Familiarity with ITSM platforms such as ServiceNow.
- Strong troubleshooting documentation communication and project execution skills.
- Experience with Fortinet firewalls FortiGate VPN FortiAnalyzer or FortiManager.
- Experience with ZTNA platforms and secure remote access architectures.
- Experience with Microsoft Purview for data loss prevention retention classification or compliance.
- Experience with Mimecast email security administration.
- Experience with Darktrace or similar network detection and response tools.
- Experience supporting regulated environments such as CMMC NIST 800-171 ISO 27001 SOC 2 or ITAR-controlled environments.
- Experience with ServiceNow change incident and problem management.
Required Experience:
Senior IC
About Company
Velo3D's fully integrated metal AM solution enables performance-optimized parts in aerospace, defense, energy, and automotive industries.