Analyst, Ecommerce Experience
Manhattan Beach, CA - USA
Job Summary
Headquartered in Southern California Skechersthe Comfort Technology Companyhas spent over 30 years helping men women and kids everywhere look and feel good. Comfort innovation is at the core of everything we do driving the development of stylish high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories Skechers is a complete lifestyle brand.
ABOUT THE ROLE:
The Analyst Ecommerce Experience helps improve the customer experience and business performance across and the mobile app by turning data into actionable insights. This role supports conversion optimization customer journey analysis and testing initiatives that drive growth profitability and customer engagement.
Working within the Digital Growth Analytics team this individual partners with teams across Product UX/UI Loyalty CRM Marketing Media and Merchandising to monitor site performance support experimentation efforts and identify opportunities to improve the online shopping experience.
This role is ideal for someone who is analytical curious collaborative and interested in consumer behavior digital commerce and emerging AI-driven shopping experiences. Familiarity with analytics tools and experimentation platforms is important along with strong communication skills and a willingness to learn.
WHAT YOULL DO:
E-Commerce & Digital Performance
- Monitor customer funnel performance across and the mobile app.
- Identify trends friction points and opportunities to improve conversion and customer engagement.
- Support analysis of product performance promotions pricing and customer behavior.
- Track and report on key site performance KPIs and business impacts.
Experimentation & Testing
- Support A/B testing and experimentation initiatives focused on improving conversion and customer experience.
- Help develop test hypotheses success metrics and reporting.
- Partner with Product and UX teams to identify customer pain points and testing opportunities.
- Document test learnings and support ongoing optimization efforts.
Behavioral & Customer Analytics
- Analyze customer behavior using tools such as GA4 Quantum Metric FullStory or similar platforms.
- Identify user experience friction points and engagement trends.
- Assist with post-test analysis and recommendations.
Reporting & Cross-Functional Support
- Help prepare weekly and monthly business performance updates.
- Present insights and recommendations clearly to cross-functional teams.
- Support a data-driven decision-making culture across the organization.
WHAT YOULL BRING:
- Experience with GA4 and digital analytics platforms.
- Basic understanding of A/B testing and experimentation principles.
- Strong analytical communication and organizational skills.
- Interest in AI-powered shopping search and personalization is a plus.
REQUIREMENTS:
- Bachelors degree in business analytics statistics economics or related field.
- 24 years of experience in digital analytics e-commerce CRO or related fields.
The pay range for this role is $85000-$120000/yr USD.
About Skechers
Skechers a global Fortune 500 company developsand markets a diverse range of lifestyle and performance footwear apparel and accessories. Serving over 180 countries and territories Skechers connects customers to products through department and specialty stores e-commerce and digital stores and through our more than 5300 Skechers retail locations.
Equal Employment Opportunity
Skechers is committed to providing a safe inclusive and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race color religion gender gender identification and expression national origin marital status age disability genetic information military status sexual orientation or any other protected characteristic established by local state or federal law.
Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing
To perform this job successfully an individual must be able to perform each job responsibility satisfactorily. The skills abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities who are otherwise qualified for the job position to perform the essential functions.
Required Experience:
IC
About Company
Buy One, Get One 50% Off Kids' Shoes. Discount is automatically applied at cart. Valid through 8/2. Free shipping with loyalty or on all orders over $99.