Field ServiceSupport Technician (Mechanics, Automotive and Aviation Technicians Encouraged)
Tucson, AZ - USA
Job Summary
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Job Summary:
Teledyne FLIR Integrated Solutions is the leading provider of mobile and/or fixed integrated advanced detection and surveillance systems for federal state and local agencies. Were now hiring professional Field Service/Support Technicians (FSSTs) to facilitate growth in this market and ensure our continued success in meeting customer this position you will be required to travel to client locations install new equipment respond to service requests troubleshoot equipment issues and provide operating training on systems. Although the official work location - home office is in Tucson Arizona repair maintenance and upgrade activities will also occur at customer locations throughout the United States. Applicants should expect to spend up to 20% of time away from the official work location. This role offers a change of pace from a traditional shop environment and provides variety through field based work customer interaction and exposure to advanced systems.
Primary Job Duties & Responsibilities:
Responsible for the inspection evaluation diagnosis maintenance repair and/or upgrade of complex electro mechanical systems to include the installation of company product(s). Position includes various aspects of product field support to include providing technical onsite and telephonic support to customers on operational or maintenance aspects of inspection diagnosis maintenance repair and upgrade of complex electro mechanical systems including mechanical assemblies electrical wiring sensors and control components (similar to automotive aviation or heavy equipment systems). Communicate with customers to determine the nature of the service and/or repair. Perform system and sub-system testing to proactively identify issues that may potentially affect deployment of the system provide engineers with information necessary in developing solutions to identified issues. Work is estimated to be 100% Customer Relations (40% electrical 40% mechanical 15% software and 5% hardware).
FSSTs will be paired with experienced FSSTs for several weeks for training. After the training phase the FSST will:
Diagnose mechanical and electrical issues using diagnostic tools (multimeters hand tools test equipment).
Read and interpret wiring diagrams schematics and technical manuals.
Install repair and replace mechanical and electrical components cabling sensors and modules.
Perform preventative maintenance functional testing and system validation after repairs.
Troubleshoot systems in the field much like vehicle aircraft equipment diagnostics.
Job Qualifications:
Travel at times with little advance notice.
Possess some knowledge of software hardware common ports connectors and cabling.
Ability to understand usage of diagnostic tools and equipment.
Ability to trace and locate cable and wiring faults with a volt-ohm meter (troubleshoot).
Be responsive to customer calls and provide telephonic troubleshooting.
Collaborate closely with technical team to resolve technical issues (work within small team dynamic).
Complete service reports detailing field visits utilizing Microsoft Word.
Perform duties responsibly with minimal direct supervision.
Operate company vehicles customer vehicles and rental cars (valid driver license required).
Obtain a passport (potential for occasional international travel).
Lift up to 55 pounds.
Stand up to 8 hours a day.
Climb onto/into elevated platforms.
Communicate in the English language Spanish and or Arabic is beneficial.
Applicants must be either a U.S. citizen U.S. national legal permanent resident asylee refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Who Thrives in This Role:
Aviation automotive diesel technicians looking to move beyond the shop.
Mechanics aviation and automotive technicians who enjoy diagnostics problem solving and hands on technical work.
Technicians who are comfortable working independently while supporting customers in the field.
Previous experience as an Automotive Aviation Mechanic and or Technician Diesel Technician Heavy Equipment Mechanic Field Service Technician or similar hands on mechanical/electrical role is strongly preferred.
About Teledyne FLIR Defense
Join Teledyne FLIR Defense where were dedicated to supporting critical missions with an exciting range of cutting-edge technologies. Our products include advanced surveillance sensors unmanned air and ground vehicles sensing devices used to detect chemicals biological agents radiation and explosives and a host of other solutions that help warfighters first responders and search-and-rescue teams do their jobs better.
Were looking for passionate innovators eager to shape the future of the Defense and Public Safety industries. If youre mission-driven to globally collaborate on solutions that can change the battlefield and save lives we invite you to explore our current opportunities.
#FLIR
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other characteristic or non-merit based factor made unlawful by federal state or local laws.
Required Experience:
IC
About Company
Get leading-edge marine equipment & technology from market leader Teledyne Marine, including: imaging, instruments, interconnect, seismic + vehicles. See how!