Business Professional Business Analyst

Job Title: Order Management Specialist/Analyst
Duration (Contract): 12 Months
Client Location: Englewood Cliffs NJ 07632

Location Preference: Onsite

Job Description:

Role & Responsibilities:

• Ensure orders are successfully received and submitted in NERP via EDI SPACE or manual methods adhering to Client policies and agreements.
• Manage 50accounts portfolio handle purchase order revisions track delivery dates verify and adjust PO prices and process sales returns in alignment with company policies.
• Update and maintain customer and order data ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help Identify and resolve discrepancies or issues related to orders including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales supply chain logistics and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders price discrepancies shipped orders and aged orders.
• Assist the team on various projects as needed.

Required Skills Experiences Education and Competencies:

• • Bachelors degree in a related business field.
  • 3-5 years of experience in order management or a related field.
  • Proficiency in SAP and EDI for order processing.
  • Advanced skills in Microsoft Office Suite (Excel Word PowerPoint).
  • Strong written and verbal communication skills.
  • Problem-solving and critical thinking abilities.
  • Ability to multitask efficiently and work under pressure.
  • Self-motivated and capable of working independently.
  • Knowledge of builder systems such as Supply Pro and KOVA

The hourly range for roles of this nature are $25.00 to $35.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.