ServiceNow Developer

KalSoft is currently looking for a ServiceNow Developer to join our team.

The ideal candidate will be based in Canada and bring hands-on experience in developing customizing and integrating solutions on the ServiceNow platform. This role requires strong technical expertise in ServiceNow development workflow automation and enterprise IT service management solutions with a focus on delivering scalable efficient and user-centric applications.

Responsibilities:

• Design develop and customize solutions on the ServiceNow platform based on business and client requirements
• Configure and enhance ITSM ITOM CMDB and workflow modules to improve operational efficiency
• Develop and maintain integrations between ServiceNow and third-party systems using APIs web services and scripting
• Build and customize Service Portal components and user interfaces to enhance user experience
• Implement automation solutions and workflows to streamline IT and business processes
• Troubleshoot and resolve platform issues ensuring system stability performance and reliability
• Collaborate with cross-functional teams stakeholders and clients to gather requirements and deliver technical solutions
• Perform testing deployment and documentation of ServiceNow enhancements and custom applications
• Stay updated with the latest ServiceNow platform capabilities releases and best practices
• Provide technical guidance knowledge transfer and support to internal teams and clients

Skills & Experience Required:

• Applicants must be Canadian residents (preferably in Toronto or Ontario)
• Strong hands-on experience with ServiceNow platform development
• Expertise in ITSM ITOM CMDB and workflow customization
• Strong integration and scripting capabilities within ServiceNow
• Experience with Service Portal development and automation solutions preferred
• Knowledge of JavaScript REST/SOAP APIs and integration frameworks
• Understanding of ServiceNow best practices governance and platform architecture
• ServiceNow certifications would be considered an added advantage
• Strong troubleshooting communication and client-facing skills
• Bachelors degree preferred
• Minimum 35 years of relevant ServiceNow development experience

About KalSoft

Founded in 1999 KalSoft is a multi-award-winning trusted technology partner in business innovation delivering impactful business results to clients throughout digital modernisation and evolution. As a Microsoft Solutions Partner and a Solutions Integrator (SI) KalSoft has a well-established international presence in seven countries and maintains a network of front offices and local business operations serving North America Asia Africa and the Middle East to help meet the needs of customers and partners.