Credit Assessor

About Us

Tiimelyis a platform technology company leading the future of financial assessment through predictive and explainable AI and configurable API-led solutions. Our proprietary technology automates financial assessment and credit decisioning enabling faster moreaccurateoutcomes across a range of use cases and is licensed by large banks fintechs ASX-listedbrandsand our own in-house retail businessTiimelyHome.

Headquartered in Adelaide with a national team of 120wereon a mission to transform how Australians access credit throughcutting-edgetechnology and a human-first approach. As a certified B Corp our values Time to be Human Time to Take Responsibility Time to be Transparent and Time to Build Good Bonds shape how we build products and how we work together.

The Position

As a Credit Assessor atTiimely you get to work with the latest in digital application part of an organisationthatsahead of the curve using AI-driven proprietary technology to reimagine how home loans are assessed and approved.

AtTiimely Credit Assessorswork closelywith other members of the Operationsteamincluding Home Loan Specialists Fulfilment & Retention Officers and Process & Policyto deliver an exceptional customer experience andleveragethe growth opportunities that collaboration and building good bonds creates.

Thisisntjust number involved in allfacetsof the operations team from assessing residential mortgage applications andassistingcustomers with product queries through to testing the platform and contributing to policy development as part of a team that is continuously improving.

While the core of the role is making sound credit decisionsin accordance withour policies and guidelines this is done in a whole new way on a fully digital lending platform. With this comes the opportunity to help shape how the operations team functions both today and in the future.

Your Responsibilities Will Include

• Assessing residential mortgage applications and making sound credit decisionsin accordance withTiimelyspolicies guidelines and delegated lending authority.
• Identifying and mitigating policy exceptions and referring to higher delegated lending authority whereappropriate.
• Assistingcustomers with home loan product queries throughout the application and assessment process.
• Collaborating withwider Operations teamto deliver a seamless end-to-end customer experience.
• Contributing to platform testing process improvement and policy development as part of a continuously improving operations team.
• Maintaining up-to-date knowledge of all relevant regulatory requirements lending policies and compliance obligations.
• Working within a digital-first environment leveragingTiimelysproprietary technology to streamline assessment workflows.

WhatWereLooking For

Required:

• A Certificate IV in Finance and Mortgage Broking (or willingness to obtain one).
• A minimum of3years experience in residential mortgage lending and credit assessment.
• Demonstrated ability to mitigate policy exceptions and refer to higher delegated lending authority.
• Solid knowledge of relevant regulatory requirements and lending compliance obligations.
• High attention to detail and a commitment to accuracy in credit decisioning.
• Effective written and verbal communication skills.
• A genuine passion for providing exceptional customer experiences.

Desirable:

• Experience in a multi-lender or platform-as-a-service environment.
• Familiarity with digital lending platforms and automated credit decisioning workflows.
• Experience contributing to process improvement or policy development within a lending operations team.
• Comfort with technology and a willingness to embrace new tools and ways of working.

Whats In ItForYou

• Competitiveremunerationpackage with employee share plans that reward individual and company success.
• Clear career pathways with defined levels progression criteria and development support.
• Flexible working arrangements including hybrid options.
• Ongoing learning and development to support your professional growth.
• A modern office environment designed for aFintech.
• A supportive and inclusive team culture backed by our B Corp certification and values-driven approach.

Ready to Apply

If this sounds like youwedlove to hear from you. Even if youdonttick every box we encourage you to applyaswe value potential curiosity and a willingness to learn.

If you have any questions or need adjustments to our hiring process pleaseget in touch withMagdalena

Tiimelyis an equal opportunity to building a diverse and inclusive team and welcome applications from all backgrounds identities and experiences.