Office Support II 40 FT

Compensation Range:

Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage a pension plan flexible spending accounts and even a tuition reimbursement program.

At Lancaster County we understand the importance of work-life balance. Thats why we offer paid time off for sick vacation and holidays an employee assistance program and family medical leave.

If youre passionate about making a difference apply today to join us in serving the community!

Job Description:

JOB SUMMARY

• Reports directly to the PULSE Program Director of the Lancaster County Youth Intervention Center and is responsible for the organization and maintenance of all ETC participant legal files and operational files.

REPORTING RELATIONSHIPS

• PULSE Program Director

ESSENTIAL JOB FUNCTIONS

• Create maintain and organize all participant files for the PULSE Evening Treatment Center program.

• Ensure all participant files are correct and current both electronically and manually.

• Communicate with Juvenile Probation Court Administration and the Children & Youth Agency in order to ensure all required paperwork is received for each participant.

• Prepare and send correspondence to Child & Youth Caseworkers Juvenile Probation Officers and the parents of participants.

• Gather and score assessments and evaluationsin order to produce program outcomes.

• Participate in Standardized Program Evaluation Protocol (SPEP) meetings. Enter all SPEP related data and forms (Fidelity Forms for each group pre and posttests into programs spreadsheet and into Change Companies website.

• Monitor the inventory of program materials and make resupply stock requests as necessary.

• Prepare all files for the annual Department of Human Service inspection.

• Prepare all files for the annual Juvenile Court Judges Commission audit.

• Maintain all back filing for past participants.

• Prepare create and organize program materials as needed.

• Update the group placement board in the Breakroom at the beginning of each week for staff to reference.

• Transfer van video feeds from cameras onto external storage device at the beginning of each week.

• Update vehicle GPS units as needed along with direction to area schools.

• Scan Unusual Incidents Reports into UCM and file them in the participants file.

• Keep the list of All ETC Participants updated.

• Schedule and send out 2-month and 6-month follow up questionnaires to JPO CYA and parents and then track the responses in Excel.

• Calculate 6-month statistics for the program.

• Create attendance sheets for each participant at the start of every month and review attendance on a weekly basis.

• Grade and record pre and post test scores for ETC participants.

• Create Participant Days document at the end of every month that is used for billing purposes.

• Complete reference checks for new hires as needed.

• Assist with facility documentation organization and filing on an as needed basis.

• Collect organize and file monthly building forms from program.

MINIMUM QUALIFICATIONS

• In accordance with PA Code 3800.55h applicants must be 21 years of age.

• High school diploma or GED equivalent required.

• 6 months experience using knowledge skills and abilities listed below.

KNOWLEDGE SKILLS AND ABILITIES

• Ability to speak and write legibly and articulately.

• Ability to maintain professional demeanor under stressful public situations.

• Good organizational skills.

• Dependable individual who is self-starter and can work with minimal supervision.

• Able to perform multiple duties in a fast-paced environment.

• Able to handle CONFIDENTIAL information in a professional manner.

• Ability to produce high volumes of work with minimal errors.

• Answer screen and route telephone calls to appropriate destination.

• Operate standard office equipment.

• Should possess good analytical abilities and excellent interpersonal relation skills as well as ability to work under deadlines and exercise good independent judgment.

• Ability to use office applications including Microsoft Office.

REQUIRED LICENSES/CERTIFICATIONS

• Clean criminal record FBI Clearance and child abuse history record.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Work is primarily sedentary in nature.

• Occasional lifting up to 15 lbs.

• Walking 20% of the time

• Sitting 80% of the time

• This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis B is provided.

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race religion age sex national origin genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.